A-American Self Storage

Mr*** *** ***,We would be happy to provide you with annual complimentary inspections on the system we installed for youWe stand behind our work and appreciate you as a customerPlease call our office at *** to schedule your first service.Sincerely,Green Mechanical
Contractors*** ***CEO

Revdex.com:
Revdex.com:I have reviewed the response made by the CEO of Green Mechanical in reference to complaint ID [redacted], and find that this resolution is perfect.  I will call to schedule the appropriate appointments to service my heat pump to assure proper operation.  With successful completion of the annual inspections over the next three years I will consider this issue resolved.Thank you for following through on this issue.Regards,[redacted]

Review: I have a storage unit at this location and pay monthly rent for it.\There are leaves and dust that is entering the unit that is beginning to damage my property and also use of pesticides in the area are most likely entering because the unit doors are not securing and protecting the inside allowing debris to enter. I have asked the management on the premises to move me to another unit - either another extra space storage business in the area or to another unit in the same location.They did originally agree with me that this occurs because the units are old and they are replacing the doors in January so they know this is justified but they want me to pay for the relocation and I do do not feel that that is my responsibility.Desired Settlement: Replace my unit with another not at my expense.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID 9727730, and find that this resolution is satisfactory to me.

Regards,

I have a storage unit at this location and pay monthly rent for it.\There are leaves and dust that is entering the unit that is beginning to damage my property and also use of pesticides in the area are most likely entering because the unit doors are not securing and protecting the inside allowing debris to enter. I have asked the management on the premises to move me to another unit - either another extra space storage business in the area or to another unit in the same location.They did originally agree with me that this occurs because the units are old and they are replacing the doors in January so they know this is justified but they want me to pay for the relocation and I do do not feel that that is my responsibility.