A+ Autobrokers, Inc. Reviews (8)
I am rejecting this response because: If the seller was as upright as they are portraying, they would have mentioned the problems with this particular motor of Ford's. When a person does an internet search of EGR cooler, Ford 6.0 pops up. When I contacted the seller before filing this complaint with the Revdex.com, and told them of the particular problem, the seller knew all about the problems with this particular motor. He in fact said they had one right now with the same problem, and was shipping it to Mt. Vernon to be serviced. He proceeded to tell me all about the 6.0. Now I ask you, if there is no malicious intent on the part of the seller, why wasn't he forthcoming about the problems with this motor? Wouldn't you think a reputable business would be responsible enough to disclose such information? At least that would have given this first time buyer an opportunity to weigh his options. To know a person may incur thousands in service repairs from the get go, and not think you were only looking to make a sale is unrealistic. If he at least wanted to be an upstanding individual, he could have encouraged us to take the extra warranty. Yes, I know he mentioned it. But he only offered, as he is required to do, and even shared that he must . But he was not adamant, like: You really need to think about the extended warranty, because Ford has an EGR cooler problem on these models. Why didn't he push to disclose? Just an update[redacted] We have found out that unless you do a $3700 upgrade, this same problem will reoccur every 50,000 miles. If the seller doesn't think that is something we should have been privy to, then I feel very sorry for him, for he is a lost soul. To date; My son is still waiting for his truck to have the repairs finalized, and is in fact paying on a $3700 bill, which is an updated total. He is paying in chunks of cash, and CC payments. It is really tough to have to watch someone having to scramble to pay a large debt, when he is already stuck with a loan payment, on a vehicle he hasn't been able to drive in almost 1 1/2 months.
The dealer lied about the condition of the vehicle. they only sent pictures of good areas that had no damage. They also stated that everything worked. It did not. AC was broken.Also the roof rack is falling off. Just totally dishonest. They did not say anything about these issues. I asked them directly and they lied. They have many other complaints too.Complaint: [redacted]
I am rejecting this response because:
The purchase of the truck was stated "as-is" at the time of the transaction. There was also the option of purchasing a vehicle service contract. The customer declined that option. This vehicle was not sold with any malicious intent. That is not the way I, nor A+ does business. I fully understand the...
frustration of needed repairs, however in an "as-is" purchase on a vehicle with over 5,000 mechanical parts there is no way a dealer can pay to fix things that go wrong.
I wish to cancel my complaint. I met with the owner of A Plus Autobrokers and I received a settlement for the vehicle.
This car was sold with a 30 day/1000 mile warranty. It was actually sold on 10/20/15 NOT 11/19/15 as customer stated. The time difference (in customer's mind) very well could have been the time it took for the transportation company he hired to ship the car from our store to his home....
We did receive a call as stated on Dec 10, 2015 and a return call was made with no response from the customer. Pictures of this vehicle were sent to the customer before purchase. We did not know of any complaint until we received the call on Dec 10,2015.
I'm writing this email to let you know we have resolved the problems with the case mentioned above with Mr [redacted]. If you have any questions please call me at the Heath store of A+ Autobrokers.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
The consumer is calling in regards to a vehicle purchase at Aplus Auto Brokers on 3/23/13. The
consumer purchased a warranty also. The vehicle has had nothing but repairs since purchase. The
consumer has to pay a $250.00 deductible each time this vehicle goes into the shop for repairs. The
vehicle has had rebuilt transmission, brakes, stabilizer bar, electrical issues. The speedometer goes
back and forth, the chimes go on and off for no reason.