A B C Auto Storage

Sent: Monday, July 20, 2015 5:24 PM To: drteam <[email protected]> Subject: Revdex.com CASE # [redacted]   THIS EMAIL IS IN RESPONSE TO A COMPLAINT FILED AGAINST ABC AUTO STORAGE ON 07/01/15 BY [redacted].  ABC AUTO STORAGE IS A [redacted] IMPOUND VEHICLE STORAGE...

FACILITY.  WE AT ABC AUTO STORAGE DID NOTHING MORE THAN STORE THE VEHICLE IN QUESTION.  WE ACCEPT VEHICLES FROM SEVERAL DIFFERENT CITY CONTRACTED WRECKER COMPANIES.  WE DO NOT GET INVOLVED IN THE INITIAL TOW OF A VEHICLE. WE ARE ONLY RESPONSIBLE FOR STORING THE VEHICLE BEHIND A SECURE GATED AND FENCED AREA, AND WE ARE RESPONSIBLE FOR ALLOWING THE REGISTERED OWNER ACCESS TO THEIR VEHICLE FOR RELEASE 24 HOURS A DAY ONCE ALL FEES ARE PAYED.  AGAIN ANYTHING THAT HAPPENS PRIOR TO A VEHICLE BEING DELIVERED TO OUR STORAGE FACILITY, IS NOT OUR RESPONSIBILITY.  WE ACCEPT POLICE TOWS, ACCIDENTS, PRIVATE PROPERTY TOWS, AND OWNERS CONSENT TOWS, WE ARE ONLY RESPONSIBLE FOR THE STORAGE OF THE VEHICLE.  ALL INFORMATION THAT WE RECEIVE AS FAR AS A TOW COMES FROM A POLICE TOW SLIP, OR A WRECKER TOW SLIP.  WE ARE NOT AWARE OF ANY SITUATION AT ANY STORE NOR DOES IT CONCERN ABC AUTO STORAGE.  ON OUR RECEIPT IT STATES THAT IF YOU FEEL YOUR VEHICLE WAS UNJUSTLY TOWED, YOU HAVE CERTAIN RIGHTS, AND YOU MAY FILE FOR A TOW HEARING IT GIVES YOU THE INSTRUCTIONS, PHONE NUMBERS, AND ADDRESSES TO DO SO. ABC AUTO STORAGE IS NOT RESPONSIBLE FOR HAVING HER VEHICLE TOWED, WE ARE SIMPLY THE STORAGE FAC