I reached out to the consumer and explained the pricing for each itemI wanted to make it right and didn’t want him to feel like he was cheatedI did review the ticket and it is correct and he was paid the correct amount on our pricingI have attached a copy of the receiptI believe he was confused about the steelWe advertise steel is $per ton, which means it is cents a pound as a ton is poundsI did offer for him to come down here and I can go over his ticket with him so he fully understands
I reached out to the consumer and explained the pricing for each itemI wanted to make it right and didn’t want him to feel like he was cheatedI did review the ticket and it is correct and he was paid the correct amount on our pricingI have attached a copy of the receiptI believe he was confused about the steelWe advertise steel is $per ton, which means it is cents a pound as a ton is poundsI did offer for him to come down here and I can go over his ticket with him so he fully understands