A Beautiful Lawn

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me

Customer was refunded
The refund amount of USD will be deducted from your payout on Jul
10:25PM and credited to *** *** *** *** ***
Her original order was 04/15/we let customers know it will take weeks for
delivery.unfortunately our vendor never informed us of item on back orderand by 04/20/customer was already asking when it will be deliveredThis was the reply to her on the 04/20Hi ***They are taking almost weeks to arrive due tothe huge demand we had.These have been heavily discounted for us andare coming straight from the manufacturing plantin China via their *** *** delivery service,so it takes awhile to get hereRest assured, your order has not been lostor misplaced because I do see it in processWe are still learning and growing, so thankyou for your patience.Mike S*Support Mgr.and she replied with Thanks MikeI am in supply chain so I completely understand, especially with international manufacturers or distributorsWe are offering our customers if they--->Would you like a refund or would you still like us to process your order? as for this customer we would rather just cut ties processed her refundThe refund amount of *** *** ** *** *** *** *** *** on Jul
10:25PMWe
are a person business and growing by leaps and boundsWe are doing
everything in our power working around the clock to process orders now
that product is in.Thank you,Frank S*** Owner

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.