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A Better Handyman

1654 Cougar Ave, Norfolk, Virginia, United States, 23518-2906

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A Better Handyman Reviews (%countItem)

Numerous attempts via voice call, voicemail & text to set up an estimate appointment with with this company no follow through to now not returning my calls.

A Better Handyman Response • Jul 29, 2019

I'm so sorry that you feel you were not dealt with in a timely or proper fashion. I do have our email conversations where I responded back to your inquiry immediately. I've been in the office all day and I'm still here, I've not gotten any voicemails from you in the event I was on another line. Perhaps you transposed a number?

I have mixed feelings with this company. I hired them to replace some rotten boards on my back porch area. They were going to scrape loose paint, reseal and paint around that entire area. I was told they would call before they came to ensure someone was there to let them in on the back porch if needed. I didn't hear from them until the day they were there and needed to get onto my back porch. Luckily my father lived close enough he could scoot over to let them in. They finished the job in 2 days (due to weather) and they did a great job with replacing the wood. I have no complaints there. They did not reseal around the windows and more importantly, they did not seal the gap between my house and back porch. I called and spoke to Shannon twice, who was very pleasant to talk to both times and she did apologize for the lack of communication. To this day, over a month later, I have not heard back from anyone. My father ended up caulking between the house and porch himself. I would rate the work they did, very well with the exception of the caulking area left out. The communication is where I would rate them poorly.

Everyone from Shannon, Joe, and the guys on the crew were awesome to work with. I had several things that needed to be done and one was wood rot on the corner of my 85 yr old house. The damage was worse that I expected and they pretty much had to rebuild the outside wall. Joe was great in working with me on the costs. They were ALL professional, knew what they were doing, cleaned up the area thoroughly, and everything looked great!!! I will certainly be using them for any further work I need to be done on my house!!!!

Joe and his company A Better Handyman is A1. Top of the line job and fairly priced. They do excellent work with excellent service. Would highly recommend this company to anyone looking for A+ work!!!! If not the best out there than they're one of the best!!!

Exceeded expectations. Came in quickly, did the jobs, cleaned up and left. Polite. Screened in my porch and some painting stuff.

A Better Handyman built a deck and a wheel chair ramp at my moms house. The job turned out to be better than we could have imagined. While at my mom's earlier today she was saying grace she thanked God for the beautiful deck, as she has never had one before. She is 90 years old. I am so glad we had Joe and his crew help us and would highly recommend them.

A Better Handyman service has provided great work on a variety of jobs related to my home. His employees replaced busted pipes and repaired related wall damage. They installed subway tile, a new sink, and a new cabinet in my kitchen. They tiled my utility room floor and repaired minor roof damage. They installed a vinyl picket fence around my yard. In addition, they sealed the foundation of the home of an elderly friend and today repair my neighbor's garage trim that I accidentally busted as I brought in the neighbor's trash can from the street. A Better Handyman provides quality work on large and small jobs at a reasonable price. *** comes out quickly to give estimates on work and gets to a job as soon as possible. No matter what the problem with my home, I feel confident A Better Handyman can provide a solution to the issue.

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Address: 1654 Cougar Ave, Norfolk, Virginia, United States, 23518-2906

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