A-Bill

Mrs *** has called in on June 23rd to inquire into a charge she didn't recognize on her account and it is true that our representative Jessica first spoke with herAccording to the notes left on the account (and upon meeting with Jessica), it seems that it was explained to Mrs *** that the
charge was from a company called Assure Savings and that it was an apart of a serviceThe way most of these situations come about is if Mrs *** is signing up for a service or a product of some sort (with another business) and doesn't check or un-check a box that offers and Afor a free trialOur company, A-Bill, is a payment processing company for several online businessesWe can easily be found on Google and I'd like to reiterate that A-Bill and Assure Savings are, for all intents and purposes, two separate entitiesWe process payments for Assure Savings and deal with all and any billing inquiries including refunds (which we've done in Mrs ***'s case based on the fact that she didn't recognize the service and didn't actually benefit from any discounts)We currently have no history of ANY charges being withheld from our clientsShould you have any questions regarding this matter, please contact us on the number provided below and on our website(www.a-bill.com) or send us an email at [email protected] B(Extension ***)A-BILL CUSTOMER SERVICE DEPARTMENTPhone: ###-###-####Email: [email protected]