A Brief Counseling Center P.S.

Yesterday Ms. [redacted] left a voice message for me that she had lived in the same place for two years, so I am confused about how some mail was received and some was not. I am also confused why she did not pay her bill as agreed at the time of service. She made two payments on the bill, so they were...

not only received but also acknowledged as a legitimate debt. Instead of gratitude for our patience in allowing her more time without penalty or interest, she postures herself as a victim of a business asking her to keep her promise to pay as agreed. She is responsible for her debt from last November, and, in her contract, she agreed that she would have her account sent to collections if not paid. I am confused why she does not take responsibility for the consequences of her choices or want to avoid those consequences from some allegations that she cannot substantiate. We have told her the truth. We made an agreement. We kept our part. She will have to keep hers.