A/C Solutions

My sincere apologies for the unpleasant experience with my company, as the owner of A/C Solutions I feel it necessary to make every customer completely satisfiedPer my discussion with yourself the following morning, I was unable to offer any resolve after our conversation was abruptly ended when you disconnected our phone callI immediately contacted you back at your number and again was abruptly disconnected After contacting my company Thursday evening at 7:15pm, my technician arrived at your home at 7:58pm and completed the repairs at 9pmMy company does not charge additional fees for evenings or weekends and I assure you that you were not overcharged or taken advantage of; my companies costs well exceeds your estimated cost of parts and labor as stated in your letterFurthermore, prior to our conversation being ended, I offered to return to your residence and change our motor under warranty without any cost to you Mr [redacted] , it seems the concern you have is in regards to price, not workmanship or customer service and for that I do apologizeAs the owner of A/C Solutions, I will personally return to your property and remove my companies parts and issue a full refundI will gladly return to your residence even at 8pm at night Please contact my office as soon as possible to arrange the removal of our parts, unfortunately this good will gesture is not extended if the parts are removed from your home air conditioner by another company or yourselfThis offer is only valid for the next days once it is received by the Revdex.comOur office is open hours a day, days a week and we do not use an answering service No damage was done to your air conditioning system when our repairs were conducted and no damage will be done to your air conditioning system if you allow me to return to your residence