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A Clock Repair Store

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Reviews A Clock Repair Store

A Clock Repair Store Reviews (12)

Revdex.com spoke to Peter at business and the following was relayed: The issue was not the result of it's assembly, it was put together correctly and testedI have put a new cable on and redelivered

Revdex.com spoke to Peter at business and the following was relayed: The customer has their product and is all paid upThis is resolved

Revdex.com spoke to Peter at business and the following was relayed: This has been resolvedI finished the clock and delivered it to the customerThe customer paid and was happy

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

Revdex.com spoke to Peter at business and the following was relayed: I received a message from the customer and returned the message the next day. The customer is going to be picking up the finished clock on Wednesday.

Revdex.com spoke to Peter at business and the following was relayed: Two clocks finished, consumer is expected to come in today and pick up items.

Revdex.com spoke to Peter at business and the following was relayed: The customer brought in a battery clock that needed a whole new mechanism. I have been swamped with work and did not get to it. She sent in her uncle who came in hostile demanding the clock and the money back. He found the clock on the...

table, the same as it was when it was dropped off as I have not had a chance to repair and did not remove any parts. I gave him the clock and cut a check for the refund. He signed off on it and left. A couple of weeks later I received a letter of the Revdex.com complaint stating there was a missing pendulum. I did speak to her and explained that the clock needs a whole new mechanism which comes with a new pendulum if and when she has it repaired. She understood and seemed satisfied with our discussion.

Revdex.com spoke to Peter at business and the following was relayed: The issue was not the result of it's assembly, it was put together correctly and tested. I have put a new cable on and redelivered.

Revdex.com spoke to Peter at business and the following was relayed:
This has been resolved. I finished the clock and delivered it to the customer. The customer paid and was happy.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com spoke to Peter at business and the following was relayed: The customer has their product and is all paid up. This is resolved.

The store owner who is also the clock repairman, responded to our residence per our request for the cleaning of our Howard Miller grandfather clock on September 22 ,2012. After his inspection he determined that several working parts of the clock needed repair and cleaning at his store. A quote of $752.00 was agreed upon. A request for a down payment of $351.00 was asked and paid to the store owner. The owner took several of the clock's main components with him and promised the completion of the repairs before November 22 , 2012 ( Thanksgiving day). The store owner called us on November 21, stating he would not be able to complete the repairs that evening due to having a flat tire and his necessity to catch an airplane flight to Florida for Thanksgiving. He then rescheuled the repair for Tuesday November 27, 2012. We have not heard back from Mr. [redacted] and he does not return our phone calls.

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Description: CLOCKS - SERVICE & REPAIR

Address: 2292 Lyell Ave, Rochester, New York, United States, 14606-5726

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