[redacted] This response is for claim ID [redacted] .Mr [redacted] and I had several meetings about driveway before the work beganHe was given two options, replace the whole driveway or replace the broken sections Mr [redacted] was informed that if he replaced only the broken sections that the existing concrete and the new concrete would not matchMr [redacted] chose the cheaper option and only replaced the broken sectionsAfter the work was completed Mr [redacted] informed me the new concrete was cracking and he was not happy with the finish of the new concreteAfter inspecting the driveway with Mr [redacted] we concluded the section he was not happy with would be replaced in good business fashion Mr [redacted] decided at a later date that he wanted the whole driveway replacedUpon his many demands through phone calls and text messages I informed Mr [redacted] that his driveway was up to code and I would not be replacing his whole drivewayMr [redacted] continuously threatened to ruin my businessBeing a business that stands behind its work I would have replaced the section that needed to beBut since Mr [redacted] is demanding a whole new driveway and will not and cannot afford to do so This response is for claim [redacted] Submitted by [redacted] ***owner Concrete Plus
[redacted] This response is for claim ID [redacted] .Mr [redacted] and I had several meetings about driveway before the work beganHe was given two options, replace the whole driveway or replace the broken sections Mr [redacted] was informed that if he replaced only the broken sections that the existing concrete and the new concrete would not matchMr [redacted] chose the cheaper option and only replaced the broken sectionsAfter the work was completed Mr [redacted] informed me the new concrete was cracking and he was not happy with the finish of the new concreteAfter inspecting the driveway with Mr [redacted] we concluded the section he was not happy with would be replaced in good business fashion Mr [redacted] decided at a later date that he wanted the whole driveway replacedUpon his many demands through phone calls and text messages I informed Mr [redacted] that his driveway was up to code and I would not be replacing his whole drivewayMr [redacted] continuously threatened to ruin my businessBeing a business that stands behind its work I would have replaced the section that needed to beBut since Mr [redacted] is demanding a whole new driveway and will not and cannot afford to do so This response is for claim [redacted] Submitted by [redacted] ***owner Concrete Plus