A Cut Above Grooming By Shandie

I JUST MOVED TO LAKE HAVASU IN APRIL AND NEEDED TO FIND A DOG GROOMER FOR [redacted]. I FOUND AN ADVERTISEMENT IN A LOCAL MAGAZINE THAT OFFERS FULL GROOMING, BATH, NAILS CLIPPED AND EARS CLEANED FOR $15.00. I CALLED FOR AN APPOINTMENT MONDAY MORNING,[redacted] AND WAS TOLD TO BRING HIM IN, THEY COULD TAKE HIM THAT DAY. I REQUESTED THE FULL GROOMING AND ADDITIONAL SERVICE OF TEETH CLEANING. IT WAS ABOUT 11:30 AM AND WAS TOLD IT COULD TAKE ABOUT 4 HOURS. I GOT A PHONE CALL AROUND 4PM TO PICK HIM UP. WHEN I WALKED IN, I ASKED THE LADY HOW IT ALL WENT AND WANTED TO BE SURE HIS EARS AND TEETH HAD BEEN CLEANED. SHE INFORMED ME THAT HE DID NOT DO WELL WITH THE BATH, HE SCREAMED AND MOVED AROUND SO MUCH THAT THEY HAD TO MUZZLE AND RESTRAIN HIM AS HE WOULD NOT COOPERATE. WHEN THEY PROCEDED TO CLIP HIS NAILS, HE WAS VERY UNCOOPERATIVE MOVING ALL AROUND STRUGGLING TO GET OUT OF THE MUZZLE AND SCREAMING THEY BARELY GOT THROUGH THE NAIL CLIPPING. AS FOR THE EARS AND TEETH, THERE WAS NO WAY THEY COULD CONTINUE AS EVEN WITH THE MUZZLE ON HIS FACE, HE WAS JUST IN A CONSTANT STATE OF PANIC AND HE JUST KEPT SLIPPING AWAY FROM THEM TRYING TO GET THE RESTRAINTS AND/OR MUZZLE OFF HIS FACE AND JUST TRYING TO GET AWAY. AS I WAS DRIVING HOME I NOTICED HE WAS LOOKING AT ME WITH ONE EYE CLOSED. WHEN I GOT HOME AND IN THE HOUSE HIS RIGHT EYE WAS COMPLETLY CLOSED AND SWOLLEN. I IMMEDIATELY CALLED SHANDIE BUT TALKED TO ANOTHER GIRL, AND ASKED HER WHAT HAPPENED TO HIS EYE. I ASKED DID HE GET SHAMPOO IN IT? DO I NEED TO WASH IT OUT? DID HE ACCIDENTLY GET POKED IN THE EYE WHEN HE WAS BEING GROOMED OR BY THE NAIL CLIPERS WHEN HE WAS STRUGGLING AWAY? SHE TOLD ME THAT MOST LIKELY IT WAS INJURED DUE TO THE MUZZLE ON HIS FACE, AND HAVING TO HOLD HIM DOWN, RESTRAINING HIM AS HE KEPT TRYING TO GET AWAY, THAT THE MUZZLE MOST LIKELY SLIPPED AROUND HIS FACE AND EYES AND WAS PRESSED OR RUBBED ON HIS EYES. AS OF THIS WRITING, 6 HOURS AFTER I PICKED HIM UP, HE STILL CANT OPEN HIS EYE.