My husband purchased a radiator last week that he believed would fit.(it was the radiator given him when he was there)When it came time for him to install the radiator in the car he found out it didnt fit.We went there today to return the unusable part and not only could we only get store credit but they didn't have another radiator we could exchange it for.What upsets me is, it was their error for selling us that part we believed we could use in my car and then only giving us store credit that is good for x amount of days.Because of having only store credit because of a purchase we could not use,now we don't have the money to put toward a new raditator..I am displeasd with the service of A&D auto parts especially when we told the make and year of the car we needed a radiator for and we were given one we couldn't use.We need our money back not store credit because it was their error.They should admit their mistake
My husband purchased a radiator last week that he believed would fit.(it was the radiator given him when he was there). When it came time for him to install the radiator in the car he found out it didnt fit.We went there today to return the unusable part and not only could we only get store credit but they didn't have another radiator we could exchange it for.What upsets me is, it was their error for selling us that part we believed we could use in my car and then only giving us store credit that is good for x amount of days.Because of having only store credit because of a purchase we could not use,now we don't have the money to put toward a new raditator..I am displeasd with the service of A&D auto parts especially when we told the make and year of the car we needed a radiator for and we were given one we couldn't use.We need our money back not store credit because it was their error.They should admit their mistake.
My husband purchased a radiator last week that he believed would fit.(it was the radiator given him when he was there)When it came time for him to install the radiator in the car he found out it didnt fit.We went there today to return the unusable part and not only could we only get store credit but they didn't have another radiator we could exchange it for.What upsets me is, it was their error for selling us that part we believed we could use in my car and then only giving us store credit that is good for x amount of days.Because of having only store credit because of a purchase we could not use,now we don't have the money to put toward a new raditator..I am displeasd with the service of A&D auto parts especially when we told the make and year of the car we needed a radiator for and we were given one we couldn't use.We need our money back not store credit because it was their error.They should admit their mistake
My husband purchased a radiator last week that he believed would fit.(it was the radiator given him when he was there). When it came time for him to install the radiator in the car he found out it didnt fit.We went there today to return the unusable part and not only could we only get store credit but they didn't have another radiator we could exchange it for.What upsets me is, it was their error for selling us that part we believed we could use in my car and then only giving us store credit that is good for x amount of days.Because of having only store credit because of a purchase we could not use,now we don't have the money to put toward a new raditator..I am displeasd with the service of A&D auto parts especially when we told the make and year of the car we needed a radiator for and we were given one we couldn't use.We need our money back not store credit because it was their error.They should admit their mistake.