Revdex.com [redacted] ***June 24, 2015To Whom It May Concern: [redacted] did pick the Week of March 16, for her installationWe had late snows this year which put us behindWe start putting awnings up the last week of February and when the weather finally got nice we were already behindEach year we send our customers two cards and a letter, a copy of which is enclosed, which tells our customers how our installation process worksMany people do not bother to even read the letterAs for the repair, we tried to call [redacted] ***, but we used the wrong phone numberWhen we did talk to her, we offered to discount the repair for her, but she wasn't happy with thatThe awnings have been used for five seasons and after that period of time usually the seams need resewnOnly the sleeving needed resewn, which is where the bars go into the awningThe seams on the roof of the awning are heat sealedShe has three extensions and one drop awningOnly the sleeving on the three extensions needed resewnThe drop awning is fineOn June 1,2015, *** [redacted] came and picked up the awningsSincerely,OKMcCloy Awning, Inc
Revdex.com [redacted] ***June 24, 2015To Whom It May Concern: [redacted] did pick the Week of March 16, for her installationWe had late snows this year which put us behindWe start putting awnings up the last week of February and when the weather finally got nice we were already behindEach year we send our customers two cards and a letter, a copy of which is enclosed, which tells our customers how our installation process worksMany people do not bother to even read the letterAs for the repair, we tried to call [redacted] ***, but we used the wrong phone numberWhen we did talk to her, we offered to discount the repair for her, but she wasn't happy with thatThe awnings have been used for five seasons and after that period of time usually the seams need resewnOnly the sleeving needed resewn, which is where the bars go into the awningThe seams on the roof of the awning are heat sealedShe has three extensions and one drop awningOnly the sleeving on the three extensions needed resewnThe drop awning is fineOn June 1,2015, *** [redacted] came and picked up the awningsSincerely,OKMcCloy Awning, Inc