As noted on our website at http://khimairafarm.com, our office has been closed for three months+ due to a family illness The message was in place when [redacted] placed his order Auto email responses have been going to anyone attempting to place an order, and we have not had staff in place full time to respond to email, but have been trying to check as time permits periodically In the case of [redacted] , the note did not get sent or did not reach him When we received his note, we contacted him to ask if he wanted to us ship the order or refund, and he chose a refund, and that was processed as soon as we received his response on May Thank you
As noted on our website at http://khimairafarm.com, our office has been closed for three months+ due to a family illness The message was in place when [redacted] placed his order Auto email responses have been going to anyone attempting to place an order, and we have not had staff in place full time to respond to email, but have been trying to check as time permits periodically In the case of [redacted] , the note did not get sent or did not reach him When we received his note, we contacted him to ask if he wanted to us ship the order or refund, and he chose a refund, and that was processed as soon as we received his response on May Thank you