Comments from Foothills Community Manager Pat W***: * July assessment statement sent to homeowner's address * First late notice sent in August and second late notice sent in September * First contact from homeowner; spoke with Kim in Accounting on 9/27/16; stated she had mailed payment but it hadn't been received or posted to account * No payment received and no contact from homeowner, thus Demand Notice sent November 2nd * Statement for sent around 11/25/16, which included unpaid balance due * Homeowner called and spoke with Kim in Accounting on 11/30/regarding payment she stated she had sent; she was to check with her bank to verify if check had been cashed and, if so, determine who had cashed it * No recorded follcontact from homeowner after 11/30/until her call on 1/16/* January assessments posted to account and additional Demand Notice sent to homeowner * Mrs [redacted] left a voice mail message for Kim in Accounting this past Monday, January 16th, which she forwarded to me; in her message she stated she would be gone until the 21st * I called Mrs [redacted] back on Monday the 16th and left her a message in case she was not yet gone; left my number and asked her to call me; I have not heard back from her as of now (4:pm on 1/18/17) Please call Pat W [redacted] at [redacted] and she would be glad to assist, or email at [redacted] Thank you
Comments from Foothills Community Manager Pat W***: * July assessment statement sent to homeowner's address * First late notice sent in August and second late notice sent in September * First contact from homeowner; spoke with Kim in Accounting on 9/27/16; stated she had mailed payment but it hadn't been received or posted to account * No payment received and no contact from homeowner, thus Demand Notice sent November 2nd * Statement for sent around 11/25/16, which included unpaid balance due * Homeowner called and spoke with Kim in Accounting on 11/30/regarding payment she stated she had sent; she was to check with her bank to verify if check had been cashed and, if so, determine who had cashed it * No recorded follcontact from homeowner after 11/30/until her call on 1/16/* January assessments posted to account and additional Demand Notice sent to homeowner * Mrs [redacted] left a voice mail message for Kim in Accounting this past Monday, January 16th, which she forwarded to me; in her message she stated she would be gone until the 21st * I called Mrs [redacted] back on Monday the 16th and left her a message in case she was not yet gone; left my number and asked her to call me; I have not heard back from her as of now (4:pm on 1/18/17) Please call Pat W [redacted] at [redacted] and she would be glad to assist, or email at [redacted] Thank you