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A & G Apparel Inc

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While in the process of launching a small clothing brand I shopped around to find the best quality shirts. One of the brands I decided to purchase shirts from in order to do a test batch was Alstyle Apparel. Upon receiving the shirts I realized that one of the 5 I had purchased was actually damaged (a huge rip on the armpit seam) I contacted Alstyle and they offered to replace the shirt if I paid for return shipping ($8 shipping for a $7 shirt). I decide that I'll just drive the shirt back myself because I wanted to exchange one of the other shirts for a different color. After the exchange and replacement for the damaged shirt I take the Alstyle shirts to my screen printer along with shirts I've purchased from other manufacturers. After picking up my shirts I decide to give them a wash according to their individual wash instructions and to my surprise the entire batch of Alstyle shirts come out of their first wash with every single shirt damaged (the same armpit seam that was a problem on the original damaged shirt). I decide to call Alstyle to report this obvious flaw in the manufacturing of these shirts and the woman on the phone tells me she's sorry but that I just have received a "bad batch of shirts" my first thought is ok 5 different colors so how can they all be from the same batch. Anyway she asks me for a bunch of info so she can "figure it out and take care of it". After a couple days of no response I'm referred to another woman who forwards me an email from the quality/returns manager that's basically says the return policy is 5 days and because the items were printed and washed I had no claim. Im sorry but as anyone in the apparel manufacturing industry knows a 5-day warranty is a complete joke. Basically Alstyle has figured out a way to produce a shirt that can't even make it through a single wash cycle without completely failing yet they have no obligation to stand behind the product because it's past the 5 day deadline which is utterly ridiculous.

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Description: Womens Apparel - Retail

Address: 1501 E Cerritos Ave, Anaheim, California, United States, 92805


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