Mr***’s position regarding the date that roofing work began disregards several factors that delayed the commencement dateFirst, Mr [redacted] fails to account for the approval timeline for the building permit, which is governed by governmental authorities, not A.GRoofing CompanyNor does Mr [redacted] account for necessary homeowner’s association approvals, such as the local Design Review BoardMoreover, Mr [redacted] contributed to the commencement date delay because he and his neighbors had not decided the material specifications when Mr [redacted] signed his bid on September 1, Aside from the factors listed above, the project was further delays because the supply company was unable to deliver the requested materials on the requested dateA.GRoofing Company evaluated at least three other supply companies to see if they could provide a faster deliver, but the materials were on backorder at all the other supply companies A.GRoofing Company ultimately completed the project on November 26, 2014, not December 3, The water shield membrane is rated for a 90-day exposure period after installationThe water shield was exposed for approximately days—well below the maximum exposure timeUpon completion of a project, we will contact the relevant governmental authority to inspect the roofIf the roof has a snow load, as happened here, the governmental authority will not inspect the roof until the snow has cleared from the roofThe timing of snow removal from a roof is out of our control unless the homeowner is willing to pay for the snow removal, which Mr [redacted] was not willing to doWhen Mr [redacted] first contacted us regarding a potential issue, we indicated that we could perform a water test, as we have done for other properties with absolutely no issuesMr [redacted] rejected our suggestion and indicated that he did not want A.GRoofing Company to enter his propertyHis refusal to allow us to inspect the property made it impossible for us to assess any issues, determine if there were any problems, and perform any necessary repairsLack of proper ventilation is a factor for more than half of the houses in the [redacted] ***We regularly recommend ventilation to clientsSome clients, including Mr***, refused this optionTime passed after Mr [redacted] refused to allow us to inspect the property and potentially resolve any issuesAfter a significant amount of time had passed, Mr [redacted] contacted us and suddenly was interested in a water test and inspections to determine the cause of a purported leakHe indicated that he had contacted other companies regarding the leak, including manufacturing companiesBy the time that Mr [redacted] contacted us, his warranty period had expiredAccordingly, any additional work would have an associated costMr [redacted] was unwilling to pay for these costsEven if Mr [redacted] had contacted us prior to the expiration of his warranty, Mr***’s actions voided the warrantyMr [redacted] also informed us that companies other than A.GRoofing Company have been on and completed work on his roofOur warranty clearly states that if any other roofing company performs any work on a roof that we have installed, the warranty is voidBecause Mr [redacted] allowed other companies to complete work on the roof, he voided his warranty
Mr***’s position regarding the date that roofing work began disregards several factors that delayed the commencement dateFirst, Mr [redacted] fails to account for the approval timeline for the building permit, which is governed by governmental authorities, not A.GRoofing CompanyNor does Mr [redacted] account for necessary homeowner’s association approvals, such as the local Design Review BoardMoreover, Mr [redacted] contributed to the commencement date delay because he and his neighbors had not decided the material specifications when Mr [redacted] signed his bid on September 1, Aside from the factors listed above, the project was further delays because the supply company was unable to deliver the requested materials on the requested dateA.GRoofing Company evaluated at least three other supply companies to see if they could provide a faster deliver, but the materials were on backorder at all the other supply companies A.GRoofing Company ultimately completed the project on November 26, 2014, not December 3, The water shield membrane is rated for a 90-day exposure period after installationThe water shield was exposed for approximately days—well below the maximum exposure timeUpon completion of a project, we will contact the relevant governmental authority to inspect the roofIf the roof has a snow load, as happened here, the governmental authority will not inspect the roof until the snow has cleared from the roofThe timing of snow removal from a roof is out of our control unless the homeowner is willing to pay for the snow removal, which Mr [redacted] was not willing to doWhen Mr [redacted] first contacted us regarding a potential issue, we indicated that we could perform a water test, as we have done for other properties with absolutely no issuesMr [redacted] rejected our suggestion and indicated that he did not want A.GRoofing Company to enter his propertyHis refusal to allow us to inspect the property made it impossible for us to assess any issues, determine if there were any problems, and perform any necessary repairsLack of proper ventilation is a factor for more than half of the houses in the [redacted] ***We regularly recommend ventilation to clientsSome clients, including Mr***, refused this optionTime passed after Mr [redacted] refused to allow us to inspect the property and potentially resolve any issuesAfter a significant amount of time had passed, Mr [redacted] contacted us and suddenly was interested in a water test and inspections to determine the cause of a purported leakHe indicated that he had contacted other companies regarding the leak, including manufacturing companiesBy the time that Mr [redacted] contacted us, his warranty period had expiredAccordingly, any additional work would have an associated costMr [redacted] was unwilling to pay for these costsEven if Mr [redacted] had contacted us prior to the expiration of his warranty, Mr***’s actions voided the warrantyMr [redacted] also informed us that companies other than A.GRoofing Company have been on and completed work on his roofOur warranty clearly states that if any other roofing company performs any work on a roof that we have installed, the warranty is voidBecause Mr [redacted] allowed other companies to complete work on the roof, he voided his warranty