A Great Furniture Warehouse

From: Michele [mailto:[email protected]] Sent: Friday, August 21, 1:PMTo: Kelly Mace Subject: Case ID [redacted] Business ResponseDear Kelly Mace, This email is in response to case ID [redacted] As the retailer, we do not honor any warranties Any and all warranties are honored directly by the manufacturer [at their discretion] of the goods in which the warranty is attached As of August 14, the manufacturer is working directly with the customer regarding the issue with the item(s)From our understanding, the manufacturer is in the process of working with the customer to resolve the issue Again, as the retailer we do not give warranties or honor them Any and all warranties are given directly from the manufacturer of the respective merchandise and claims are to be resolved through the manufacturer's servicesThank you, Michele K***A Great Furniture PlaceGaither Rd.Statesville, NC [email protected]

From: Michele [mailto:[email protected]] Sent: Friday, August 21, 2015 1:06 PMTo: Kelly Mace <[email protected]>Subject: Case ID [redacted] Business ResponseDear Kelly Mace, This email is in response to case ID [redacted].   As the retailer, we do not honor any warranties....

 Any and all warranties are honored directly by the manufacturer [at their discretion] of the goods in which the warranty is attached.   As of August 14, 2015 the manufacturer is working directly with the customer regarding the issue with the item(s). From our understanding, the manufacturer is in the process of working with the customer to resolve the issue.  Again, as the retailer we do not give warranties or honor them.  Any and all warranties are given directly from the manufacturer of the respective merchandise and claims are to be resolved through the manufacturer's services. Thank you, Michele K[redacted]A Great Furniture Place711 Gaither Rd.Statesville, NC [email protected]