A & H Auto

We had reached out to the client directly and given them a full refund Sorry for the delay circling back to you on this Best Regards, [redacted] Customer Service Manager

From: Terry K [redacted] Sent: Wednesday, January 4, 10:AM To: infoSubject: Claim [redacted] Attention: [redacted] Good morning [redacted] , Please confirm receipt of this email at your earliest convenienceWe were in contact with the customer on December 22nd and suggested he exchange the unit at the place of purchase The customer has taken the product back and is currently waiting for the product to arrive at the store We are following this through to the best of our ability to ensure the customer gets the issue resolvedPlease do not hesitate to reach out to me if you have any questionsSincerely, Terry K [redacted] | Customer Service Manager