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Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I did not receive the original copy that means the company still has my information and can do damage to my personal finances via credit checks I will not accept anything short of returning my papersAlso the salesman and us had agreed on a price but because he wasn't giving us the right price the company should have honored his mistakeI will not accept anything short of my papers and an apology on behalf of the company for the lack of professionalism and skill held by its employees In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] This is not reasonableThe salesman GAVE us the papers, this business is run by ignorant people who are not able to do anything who ran a credit check under reasons because they gave us a price for a automobile and ran our credit check and then decided that because it was the salesman's "mistake" that they weren't going to honor the ignoramus salesman's mistakeI will wait til they return papers that were for a credit check and an apology In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] thank you it has been resolved

The check # [redacted] for the amount of $has been issued and send on Dec [redacted] to the customer

In order to get the registration customer should provide us with the old title from the car that he was traded in.Customer took weeks to bring the tile in.Customer was called and informed that the registration is inCustomer very happy and he is coming this afternoon to pick it up.Customer was ad
vised for any other question to call us back anytime

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The service department is fixing the defects became the vehicle still under warrant but I can't say that I am happy because my ask was to get a new vehicle at no trade in penalties or refund and sales who sold me a defective car is no tryingTo do
My ask was to exchange or reverse contract so I can feel confident I got something that I reliable and not a car that I would have to be at service every week
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and the matter has been resolved
Sincerely,
*** *** ***

The customer and used cars finance manager could not agree to the price ,customer did not purchased a car from us.Customer has his copy

SPOKE WITH *** *** AFTER A GOT OFF THE PHONE WITH TOYOTAWE,STAR TOYOTA, ARE MAILING A CHECK IN THE AMOUNT OF TO TFSTHIS SHOULD CLOSE THIS CASECHECK IS BEING MAILED OUT ON 12/**/

The customer is coming today,Sept ** ,to the new cars showroom to have the refund processed to him.Customer is happy and he was advised to call us anytime for further assistance

A check has been issued and mailed to the customer as today dec ***Check number ***Customer was contacted many times at this number ###-###-#### without any response

Revdex.com:At this time, my complaint, ID *** regarding Star Auto Sales, Inchas been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** *** *** *** ***
*** *** *** *** *** *** **
***
HiI did resolve this with toyota today Sent from my iPhone

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been...

resolved.
Sincerely,
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]   thank you it has  been resolved.

Revdex.com:
I have reviewed the response made by the business in reference to complaint...

ID# [redacted], and have determined that my complaint has NOT been resolved because:

The business lied. The never contacted me to come in.   However I went in on my own after receiving confirmation from Revdex.com that they business claims to refund me if I showed up. I spoke to the manager at new sales department and he said he can't help me. Have a nice day and that I need to speak to my manager from use car dept. but  he on vacation and can't be reach. The same manager who hang up on me twice before speaking to me.  
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint...

has NOT been resolved because:

[Your Answer Here]
 I did not receive the original copy that means the company still has my information and can do damage to my personal finances via false credit checks I will not accept anything short of returning my papers. Also the salesman and us had agreed on a price but because he wasn't giving us the right price the company should have honored his mistake. I will not accept anything short of my papers and an apology on behalf of the company for the lack of professionalism and skill held by its employees.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 
This is not reasonable. The salesman GAVE us the papers, this business is run by ignorant people who are not able to do anything who ran a credit check under false reasons because they gave us a false price for a automobile and ran our credit check and then decided that because it was the salesman's "mistake" that they weren't going to honor the ignoramus salesman's mistake. I will wait til they return papers that were for a false credit check and an apology 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

There was a typo in the papar involving 2 vehicles both Highlanders. They explained to the customer they can sell the vehicles for $17,000.Customer turned down the deal,did not want the car anymore.A refund has been done for the amount of $300 .

THE CUSTOMER WAS REFUNDED HIS 200.00 DOLLARS 0N 9/**/2016. IT WAS APPLIED TO HIS VISA CARD ENDING IN [redacted].

The check #[redacted] for the amount of $290.44 has been issued and send on Dec [redacted] 2016 to the customer.

the situation was resolved when the customer went down to the service department. he met with Matt, the service manager.. he replaced two tires with new ones. also did some minor adjustments to vehivcle.the customer left extremely happy.