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A J F Engineering

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A J F Engineering Reviews (4)

Review: On February 19, 2014 AJF Engineering was contracted for a home inspection for a pending property sale. Part of the inspection was termite assessment. The AJF Inspector claimed to have found termite activity at the property and the issue would have to be treated and certified before the sale could proceed and go through escrow. I contacted a termite extermination company ([redacted]) that was referred to me by a friend.

When the technician came to the home and made an assessment, he could find absolutely to evidence of termite activity whatsoever. He said that because AJF Engineering as a licensed provider had already deemed the property as having termite activity, it would have to be re-certified as termite-free, but to do that there would have to be a treatment applied before they could re-certify. I didn't have a choice, I had to have a licensed professional do the certification, even though I didn't have a termite problem. I had the technician proceed with the treatment and re-certification at the cost of $350 dollars, even though there were no termites.

In speaking with my Realtor, he said there are home inspection companies out there that will say they've found issues with a home even when there aren't in hope that they can 1. be part of the re-certification 2. they provide the actual service that would rectify the issue they've supposedly found or 3. They hope to refer the work to someone they are in alliance with to receive referral monies from that business. I believe that AJF Engineering fits into one of the three aforementioned categories.

If not, then they have some serious issues with the training/professional knowledge of the individual performing termite inspections for them. Regardless, I had to pay $350 for a treatment and re-certification that wasn't ever required in the first place. I called AJF Engineering on Monday March 11, 2014 and left a message for the owner, Mr. [redacted] A [redacted] and request that AJF split the cost of the unnecessary treatment with me. I would pay $175 and AJF could pay $175. My call went unreturned. To that end, I have filed a complaint with the Arizona Office of Pest Management and have initiated this complaint with the Revdex.com.

I think Mr. [redacted] has problems with his business, be they dishonesty or professional expertise in a field where a license is required to perform a specialized service. I gave Mr. [redacted] the opportunity to make it right and he obviously doesn't care about the trouble, time and money I have unnecessarily expended due to either ineptitude or dishonesty, or a combination thereof.Desired Settlement: I would like AJF Engineering to split the cost of the treatment and re-certification of the property with me. It cost me $350 for this and I would like AJF to cover $175 of that.

Business

Response:

AJF Engineering offers the following response to Mr. [redacted]’s complaint:

1. On February 19, 2014, AJF Engineering conducted a termite inspection for the buyers of Mr. [redacted] home as part of the real estate transaction. Mr. [redacted] is the owner of the home that AJF Engineering inspected. Mr. [redacted] is not our client and did not pay for the termite inspection, nor did he hire AJF Engineering to treat the property for termites. Since Mr. [redacted] did not hire AJF Engineering to inspect or treat the property, he has no right to complain about a service that was not provided to him.

2. AJF Engineering completed the termite inspection on the home Mr. [redacted] owns at 233 W. Leah Avenue; Gilbert, AZ. The AJF Engineering termite inspector is licensed by the Arizona Department of Agriculture (DOA) and must follow all Arizona laws and regulations that apply to the termite inspection. A Wood Destroying Insection Inspection Report (WDIIR) (so-called termite report) was prepared by AJF Engineering (see attached report). Section 8A. identified evidence of termites as shelter tubes or stains and the graph on page 3 of the report indicated the shelter tube/stain was located at the garage east foundation stem wall. Section 8A., line 2 also stated that no active insects were observed. The Arizona DOA requires that the termite inspector identify any evidence of termites – either an actual shelter tube or shelter tube stain (i.e., tube has been removed and stain is left behind). The AZ DOA does not care whether there are active termites at the property. They require the termite inspector to identify under Section 8A. all shelter tubes and/or stains observed by the inspector. The termite inspection and WDIIR were completed in accordance with the Arizona DOA requirements.

3. When the termite treatment company ([redacted]) arrived at the property, Mr. [redacted] alleges that “he could find absolutely no evidence of termite activity whatsoever.” AJF Engineering contacted [redacted] and obtained a copy of the termite treatment proposal (see attached). The termite treatment proposal clearly shows that subterranean termites were observed at the garage wall (T with a circle around it). I spoke to [redacted] and verified that the T with a circle is the symbol that they use to identify evidence of termite activity. Based on the above, Mr. [redacted]’s contention that [redacted] could not find evidence of termite activity, is not true.

4. Mr. [redacted] (and his realtor) alleges that AJF Engineering has a monetary stake in finding evidence of termites. His complaint alleges: “In speaking with my Realtor, he said there are home inspection companies out there that will say they found issues with a home even when there are not in the hope they can 1. Be part of the re-certification. 2. They provide the actual service that would rectify the issue they supposedly found or 3. They hope to refer the work to someone they are in alliance with to receive referral monies from that business.” AJF Engineering has been conducting termite inspections since 2005. AJF Engineering does not treat for termites, nor do we have any monetary interest in the treatment of the property. We are simply asked to conduct a termite inspection in accordance with state standards. We could care less whether Mr. [redacted] treats the property or not. That is his decision. His allegations that we have a monetary interest in the treatment has no basis in facts, is a bold faced lie and slanders the reputation of my company that I spent 18 years building.

In conclusion, Mr. [redacted]’s complaint is fabricated and has no factual basis. I can only assume that he complained to the Revdex.com in an attempt to extort AJF Engineering into paying for a portion of the termite treatment.

AJF Engineering has been a member of the Revdex.com for more than 15 years and has an excellent rating and reputation. I respectively request that the Revdex.com remove this complaint because AJF Engineering did not provide a paying service to Mr. [redacted] and the facts do not support his complaint.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Folks,

if you are buying a house and you are relying on this group to provide you with " what might be deficient in the property" ,,, so you may be prepared to seek remedy from the seller...

do not fall under the expectation that you will find out everything..

During my home inspection their inspector completely overlooked a few cracked floor tiles..... so I buy the house and later discover the cracks ....

Well.. that little over-site will now cost me a grand to fix!!!..

when I ask the ajf owner bout this ... They hide behind their mantra of ,,, " we don't report cosmetic issues"....

Well,, they state that the cracked tiles and grout lines are cosmetic and ajf will not make note of them...on the inspection.....

.. a burnt out light bulb,... yes

...a faulty light switch... you betcha..

but a 4 foot crack running through the main hallway..

THAT'S COSMETIC!!!..

caveat emptor with these guys!!!

Review: We had a home inspection done on our home on 5/5/2015 I left as they ask you to not stay while they are there. It was the buying realtor and the inspector in my home. When I returned after the inspection I noticed right away that the blind in my kitchen over the stove top was all the way down (closed). I thought that was kind of odd as all the other ones were opened (up). Well, once we tried to pull it back up we clearing saw it was broken. I called my realtor right away to report it. These blinds are under a year old and are custom made. I did some research and found a company [redacted] that will come out to the home and repair blinds. That's what I did. My bill was $65 which I was told would be taken care of. I have emailed three time to AJF and she has not paid the bill nor responded to me. I emailed on 5/13, 5./21 and 6/2. In my email was a copy of the bill. The repair man said the cord was pulled to hard and the ball that stops the blind was pulled thru the gearDesired Settlement: I would just like them to pay for the damage $65. I had to pay the bill on 5/13 when it was fixed

Business

Response:

We did agree to pay to fix the blind. We did not receive a copy of the repair invoice via email as stated in the complaint. We searched all our emails including spam folder and have not found the emails. She must have used the wrong email address. It was not necessary to file a complaint with the Revdex.com to resolve her concern. A simple phone call to our office would have been preferred. We need a copy of the invoice for our records before we will pay the bill. We have always paid for items that were damaged by our inspectors during an inspection - even when it was not our fault.PLEASE EMAIL THE INVOICE TO [redacted], [redacted] AND/OR [redacted] or fax the invoice to [redacted]. You can also mail the invoice to: [redacted]co-ownerAJF Engineering, Inc.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

On February 19, 2014 AJF Engineering was contracted for a home inspection for a pending property sale. Part of the inspection was termite assessment. The AJF Inspector claimed to have found termite activity at the property and the issue would have to be treated and certified before the sale could proceed and go through escrow. I contacted a termite extermination company ([redacted]) that was referred to me by a friend.

When the technician came to the home and made an assessment, he could find absolutely to evidence of termite activity whatsoever. He said that because AJF Engineering as a licensed provider had already deemed the property as having termite activity, it would have to be re-certified as termite-free, but to do that there would have to be a treatment applied before they could re-certify. I didn't have a choice, I had to have a licensed professional do the certification, even though I didn't have a termite problem. I had the technician proceed with the treatment and re-certification at the cost of $350 dollars, even though there were no termites.

In speaking with my Realtor, he said there are home inspection companies out there that will say they've found issues with a home even when there aren't in hope that they can 1. be part of the re-certification 2. they provide the actual service that would rectify the issue they've supposedly found or 3. They hope to refer the work to someone they are in alliance with to receive referral monies from that business. I believe that AJF Engineering fits into one of the three aforementioned categories.

If not, then they have some serious issues with the training/professional knowledge of the individual performing termite inspections for them. Regardless, I had to pay $350 for a treatment and re-certification that wasn't ever required in the first place. I called AJF Engineering on Monday March 11, 2014 and left a message for the owner, Mr. [redacted] A [redacted] and request that AJF split the cost of the unnecessary treatment with me. I would pay $175 and AJF could pay $175. My call went unreturned. To that end, I have filed a complaint with the Arizona Office of Pest Management and have initiated this complaint with the Revdex.com.

I think Mr. [redacted] has problems with his business, be they dishonesty or professional expertise in a field where a license is required to perform a specialized service. I gave Mr. [redacted] the opportunity to make it right and he obviously doesn't care about the trouble, time and money I have unnecessarily expended due to either ineptitude or dishonesty, or a combination thereof.

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Description: Home Inspection Service

Address: 14201 North Hayden Road Suite A4, Scottsdale, Arizona, United States, 85260

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