A & J Mobility Reviews (3)
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A & J Mobility Rating
Description: Wheel Chair Lifts & Ramps, Auto Electric Equipment, Auto Hand & Foot Controls, Van Conversions & Accessories, Auto Accessories, All Other Specialty Trade Contractors (NAICS: 238990)
Address: 333 W Washington St, Valders, Wisconsin, United States, 54245-9201
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The service was exceptional. I first went to a competitor because they were located closer to my home; however the customer service experience was awful. Deciding to do business with A&J was a good one. I spent 36 years working in a sales/service industry with 20 years as a VP of sales. I often shared my service experiences with my colleagues as examples of what to or not to do to build customer loyalty. My experience at A&J would be my #1 best service experience ever. The entire staff at A&J exemplify superior service. *** ** exceeded every expectation. I have shared this experience with everyone I speak with. Great job & thank you!!!!
They were the friendliest to work with, they made sure to find a solution for my mobility needs. They took measurements to find a vehicle that would work best for me. They made sure it met all my needs then upon delivery the representative went through everything to make sure I understood the controls, the vehicles ins and outs. They went beyond what I could have ever asked for.
It was refreshing to deal with *** who was helpful and honest.This was very different from our experiences with other mobility equipment dealers.
Furthermore we were quite impressed when *** called in a technical person on a Saturday to repair a problem with our ramp so we wouldn't have to come back to pick up the van on another day. That was above and beyond the call of duty!