A & J Seamless Gutter

Initial Business Response / [redacted] (1000, 14, 2015/08/18) */ Revdex.com received business responsePlease see below 1.) There was a yr warranty on jobCustomer waited yrs to try to get warranty work 2.) After initial install customer or somebody tampered with installation voiding warranty Initial Consumer Rebuttal / [redacted] (3000, 16, 2015/08/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) Thank you for response(even though it was after the case was closed by the Revdex.com)Why would I and/or have someone change the slope of the gutter if it was installed properly? Why would I put a bunch of extra holes in new facia trim? Both could and did result in damageWhy would I void warranty and/or wait until so called warranty expired to call A & J Gutter and ask to have proper reinstallation? Now I understand better the lack of craftsmanship of installersIn my opinion, there is lack of integrity at ownership levelI have the right and option to contact the State Attorney General office and/or small claims court(I have more than enough proof for those options) A & J Gutter has the option to make all of requested remedies happenRB Final Business Response / [redacted] (4000, 20, 2015/09/05) */ *SEE ATTACHED [redacted] Faxed 9/4/ Job was installed in 2013!! Customer complains in We offer a year labor warrantyComplaint past time Downsppout on gutter is NOT what we installed, apparently SOMEBODY else tampered with gutters VOIDING ANY WARRANTY

Initial Business Response /* (1000, 14, 2015/08/18) */
Revdex.com received business response. Please see below.
1.) There was a 1 yr warranty on job. Customer waited 2 yrs to try to get warranty work.
2.) After initial install customer or somebody tampered with installation voiding...

warranty.
Initial Consumer Rebuttal /* (3000, 16, 2015/08/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Thank you for response(even though it was after the case was closed by the Revdex.com). Why would I and/or have someone change the slope of the gutter if it was installed properly? Why would I put a bunch of extra holes in new facia trim? Both could and did result in damage. Why would I void warranty and/or wait until so called warranty expired to call A & J Gutter and ask to have proper reinstallation? Now I understand better the lack of craftsmanship of installers. In my opinion, there is lack of integrity at ownership level. I have the right and option to contact the State Attorney General office and/or small claims court. (I have more than enough proof for those options) A & J Gutter has the option to make all of requested remedies happen. RB
Final Business Response /* (4000, 20, 2015/09/05) */
*SEE ATTACHED*
Faxed 9/4/15
Job was installed in 2013!! Customer complains in 2015. We offer a 1 year labor warranty. Complaint past time.
Downsppout on gutter is NOT what we installed, apparently SOMEBODY else tampered with gutters VOIDING ANY WARRANTY.