This is the communication from [redacted] ***The transmission is at the store awaiting pickup by Mr***I spoke with Mr [redacted] this morning and he is picking it up next week once the weather clearsWe are following up with AutoZone Claim # [redacted] Monty ***, SKU [redacted] When the defect gets into the store, make sure to receive your VDP OrderYou will then use that VDP Voucher to sell the unit on your DIY cash register as cash (even if this is a commercial account), and use that receipt to refund the unit as damagedOnce completed, please e-mail me back the Damaged PCI #, labor amount requested, the replacement serial number, and tag the unit as described*If your state has non-refundable core tax, you will perform a no receipt damaged refund (plus core) as cash, followed by selling your VDP Voucher, price overriding to the refund amountOn the damaged unit, please attach a yellow wire tag to all four cornersEach tag should consist of the PCI label, the AutoZone claim number, and the vendors claim numberAlso write "CLAIMS" on a sheet of paper and tape it to the top of the unit so the DC will stage it correctlyThank You, [redacted] *** Engine & Transmission Agent ASE Master Technician Customer Satisfaction
This is the communication from [redacted] ***The transmission is at the store awaiting pickup by Mr***I spoke with Mr [redacted] this morning and he is picking it up next week once the weather clearsWe are following up with AutoZone Claim # [redacted] Monty ***, SKU [redacted] When the defect gets into the store, make sure to receive your VDP OrderYou will then use that VDP Voucher to sell the unit on your DIY cash register as cash (even if this is a commercial account), and use that receipt to refund the unit as damagedOnce completed, please e-mail me back the Damaged PCI #, labor amount requested, the replacement serial number, and tag the unit as described*If your state has non-refundable core tax, you will perform a no receipt damaged refund (plus core) as cash, followed by selling your VDP Voucher, price overriding to the refund amountOn the damaged unit, please attach a yellow wire tag to all four cornersEach tag should consist of the PCI label, the AutoZone claim number, and the vendors claim numberAlso write "CLAIMS" on a sheet of paper and tape it to the top of the unit so the DC will stage it correctlyThank You, [redacted] *** Engine & Transmission Agent ASE Master Technician Customer Satisfaction