Forgive me for my delay but I have been sick for most of 2016 and 2017. I have enclosed with this communication the contract for [redacted] who died September 19, 2016 and his services were held on September 24, 2016 in [redacted], TX. On the contract, you will note on the cash advances...
category clergy honorarium for $200.00. On that day, my establishments had four services and the accountant failed to write and give me the checks for the two ministers. When the family communicated this error to me the checks were written on October 6, 2016, mailed and cleared my bank account on October 13 (Check #[redacted] to [redacted] for $150.00) and October 31 (Check #[redacted] to [redacted] for $50.00) 2016.The family had $200.00 for newspaper obituaries for the deceased, however, I have enclosed the obituaries and amounts paid for the newspaper obituaries which were [redacted] $75.00, [redacted] $277.25 and [redacted] $216.20 which total $568.25. I paid for a second running (not the family) of the obituaries because the time and place of the service was left off.The family paid for a generic simple register book ($50.00) but I had a custom register book, custom casket cap panel and a memorial rug which came to a total price of $740.00.The preneed agreement was with the funeral home the daughter works for in [redacted] Texas. I gave a discount on the At Need Contract of $243.23 so the family would not have to come out of their pocket for the difference of Pre-Need and At-Need cost.I have been a Professional Funeral Provider since 1975 and my track record shows I believe in treating and giving families a service second to none. My mother taught me to treat people better than l would want to be treated, therefore seldom do I come up short. I am human and with my illness I have been absent more than I want to be. Also, my email was messed up. The daughters had my personal cell phone but chose to email their correspondence until December 2016.I will await further correspondence.
Forgive me for my delay but I have been sick for most of 2016 and 2017. I have enclosed with this communication the contract for [redacted] who died September 19, 2016 and his services were held on September 24, 2016 in [redacted], TX. On the contract, you will note on the cash advances...
category clergy honorarium for $200.00. On that day, my establishments had four services and the accountant failed to write and give me the checks for the two ministers. When the family communicated this error to me the checks were written on October 6, 2016, mailed and cleared my bank account on October 13 (Check #[redacted] to [redacted] for $150.00) and October 31 (Check #[redacted] to [redacted] for $50.00) 2016.The family had $200.00 for newspaper obituaries for the deceased, however, I have enclosed the obituaries and amounts paid for the newspaper obituaries which were [redacted] $75.00, [redacted] $277.25 and [redacted] $216.20 which total $568.25. I paid for a second running (not the family) of the obituaries because the time and place of the service was left off.The family paid for a generic simple register book ($50.00) but I had a custom register book, custom casket cap panel and a memorial rug which came to a total price of $740.00.The preneed agreement was with the funeral home the daughter works for in [redacted] Texas. I gave a discount on the At Need Contract of $243.23 so the family would not have to come out of their pocket for the difference of Pre-Need and At-Need cost.I have been a Professional Funeral Provider since 1975 and my track record shows I believe in treating and giving families a service second to none. My mother taught me to treat people better than l would want to be treated, therefore seldom do I come up short. I am human and with my illness I have been absent more than I want to be. Also, my email was messed up. The daughters had my personal cell phone but chose to email their correspondence until December 2016.I will await further correspondence.