A & M Auto

A&M auto receives a zero out of five stars from me. Please do not do business with them. They are unprofessional, rude, and very nasty. That business should be shut down because of how they mistreat people, especially Black people. I was hung up after trying to get my tags. The management was rude when talking to me, and they believed they were entitled to speak to poor people how they may because they knew we needed transportation. The insides of the vehicles are permanently dirty; my car had no window washing fluid, other poor conditions, and a bad tire. To those looking for a reliable vehicle, do yourself a favor. Do not buy a car from A&M.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Review: I brought my son's truck in for repair. A&M contacted me and stated the wheel bearing was bad and needed replacing. The cost of the part was $250.00 + labor and tax. I OK'd the repair and was contacted when complete. Total cost was $950.00. The owner stated if one was bad the other was not far behind so he replaced both front wheel bearings. He also said a front end alignment was necessary, cost$89.00. These things were not disclosed at the time he notified me of the initial problem and the cost of (1) front wheel bearing. When my son returned from a cruise and I advised him of the repairs he stated the right front wheel bearing was replaced about a year ago and was probably under warranty. I question why he took it upon himself to do the additional repair and the alignment that was unnecessary. I did not know the right front wheel bearing was previously replaced.Desired Settlement: Refund