A & M Auto Reviews (2)
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A & M Auto Rating
Description: Auto Repair & Service
Address: 525 Route 9, Barnegat, New Jersey, United States, 08005
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Review: I brought my son's truck in for repair. A&M contacted me and stated the wheel bearing was bad and needed replacing. The cost of the part was $250.00 + labor and tax. I OK'd the repair and was contacted when complete. Total cost was $950.00. The owner stated if one was bad the other was not far behind so he replaced both front wheel bearings. He also said a front end alignment was necessary, cost$89.00. These things were not disclosed at the time he notified me of the initial problem and the cost of (1) front wheel bearing. When my son returned from a cruise and I advised him of the repairs he stated the right front wheel bearing was replaced about a year ago and was probably under warranty. I question why he took it upon himself to do the additional repair and the alignment that was unnecessary. I did not know the right front wheel bearing was previously replaced.Desired Settlement: Refund