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The applicants failed to provide all of the required paperwork in the required time to complete the qualification processI have attached the Qualifications Terms Agreement that all of the applicants signed on 5/12/Please see the response below from my leasing manager pertaining to the correspondence from the applicants through the whole processLet me know if you have any further questions or need any additional paperworkThe applicants will receive their security deposit and app fees back to the forwarding address that they have provided Best Regards, Amber A [redacted] Property Manager Millennium Apartments [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I would love to give you the full story; however, I have hired an attorney and do not feel it would be prudent to do so
Regards,
*** ***

By far the worst experience I have had with a leasing company in BloomingtonThe management seems to excel in providing the lowest quality of service possible while taking every possible opportunity to extort money from the residents whenever they can
- I went without cable for months because their internal communication is worse than a game of TelephoneAfter over visits and multiple emails to the manager of the property, all they had to do was connect a wire in one of the external cable boxes to resolve the issueIt took them months!
- If you decide to live here, expect to find random unsolicited letters hanging outside of your door to warn you for things you don't even doIn some cases, they will also ask you to replace things in the house which -in my opinion- should have been taken care of by the management
- When I signed the lease, I didn't know that the higher price they are charging for rent includes continuous lack of empathy towards their residents
I lived at *** *** Apartments for over years, the rent there is quite less and still they provide way better customer relationship management than Millennium Apartments
I am terribly disappointed with this leasing company and will advise people to not rent here

The applicants failed to provide all of the required paperwork in the required time to complete the qualification processI have attached the Qualifications Terms Agreement that all of the applicants signed on 5/12/Please see the response below from my leasing manager pertaining to the
correspondence from the applicants through the whole processLet me know if you have any further questions or need any additional paperworkThe applicants will receive their security deposit and app fees back to the forwarding address that they have provided Best Regards, Amber A*** Property Manager Millennium Apartments ***

Your experience at Millennium (and Bloom) Apartments may be different from mine, but I will not be recommending anyone to those apartment complexesThe quick summary of why you shouldn't be moving there: hidden costs of $500+, occasionally some rude and inept office staff, inconsiderate neighbors, and poor quality of the apartments which are covered by a shiny, cheap fcedil;ade
The staff is typically made up of residents who can save money on their rent by working thereThese people aren't always customer-centric and often do not care much about their jobTheir main role, as far as I can tell, is to be the first line of defense between the residents and the property managers, who do their best not to have to interact with the residentsI've had multiple conversations with the property manager through the office staff without even seeing or hearing the property managerYou can imagine how troubling and difficult it is to have a conversation with someone when they refuse to see youAnd I asked directly to see the property manager multiple times
The first time I tried to speak with a property manager was before moving inI was coming from out of state and had hired movers to help move my propertyWhen I arrived the day before I wanted to move in, I was told that I could not get the key because they wouldn't issue keys until after 1PM on the modateI requested that my modate be pushed to the day before because it would be after 1PM that day, but was refusedThere was no consideration for the fact that if I didn't allow the movers to get the furniture in by 9AM I would be charged an additional feeThey were strictly following policy and were not considering the resident in this caseAnd the whole time, I was not allowed to speak with a property manager directly
When you are looking to rent there, they won't show you the actual apartment you are going to rent(The place I was looking at was vacant anywayThey just refuse to show the actual apartments because they cite some Act that allows them to be lazy indiscriminately.) I was looking to rent a place with a garage, but the only model they would show me is the bedroom without a garageHad I seen my place beforehand, I would have known that the garage door is not automaticI would have seen that the garage isn't large enough for a small compact car to open both doors while parked inside
For my apartment, there was a backdoor with a lock and the garage door has a lock, but they don't have keys for those, so you can't go in and out of those doorsMy garage door actually broke when I was living there and I had to wait a month before they fixed itThat's not been typical, but don't expect quick timely fixesThe quality of the homes varies wildlyMine was older and the craftsmanship wasn't the best (staples in the carpet that were sticking through, uneven padding beneath the carpet, cabinets in bad shape)I have a friend who lives there and her apartment was flooded, so some may have extensive water damage(And don't forget, you won't get to see your actual apartment before moving in, so you won't know if it's in the flood zone or not.) The walls are very thin and if your neighbors are fond of music, you'll know
The amenities are okay, but don't believe the whitewash Photoshop pictures on the websiteThat stuff is old and dingy and half the time they may not even get servicedThey've changed their autopay service so there's a chance you'll be charged an unreasonable percent (I think it's or 3%) of your rent to use itThey advertise that they've been voted the best apartment complex, but I'm pretty sure it helps when you they get the residents to vote by entering them in for a gift card
Upon moving out, I had to pay a professional to clean the carpets because they don't do that themselves and will take it out of your deposit if you don'tThat was several hundred dollars out of my pocket that I wasn't expectingBe sure if you decide to move here, to be very, very thorough upon moving inTake pictures of any spot, repaired hole in the wall, anything at all because they won't be *** retentive on the mowalkthrough, but on the move out, they will find everything whether you put it there or the previous tenants didThen you waitYou wait for to days for them to deliberate and figure out what they can take from your depositOr so they tell youI finally reached out on day when I hadn't heard from themI didn't get my money back until day They will charge you for the blinds, cleaning, smudges, light bulbs, everything! Then, they won't actually fix those issues so they can charge the next tenant as well
Bloomington is unbelievably expensive no matter where you go, but maybe it's worth searching a little longer or paying a little more before you consider moving into Millennium or Bloom apartmentsYou may have a better experience than I did, of course, but I can only wish you the best of luck if you pick them

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I would love to give you the full story; however, I have hired an attorney and do not feel it would be prudent to do so
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear belowMy apologies ***, it did not only because she did not tell me whether the move in double charge has been taken off. At this point I should only be charged monthly rent (per month)She was only focused on the fact that I contacted you and didn't address the issue at handThank youPlease let me know if anything else is needed *** ***

I am writing in response to complaint ID ***, I have attached all of the information regarding the lease that the applicant signed in this email and the following emailPlease specifically refer to the qualifications terms agreement and the resident screening criteria signed by the
applicantThe screening process and the qualification process is thoroughly explained to all applicants, they are also explained that they are signing a legally binding contract and asked are they sure they want to proceedLet me know if you have any questions Thanks, Amber *** Property Manager Millennium Apartments amber***hunterbloomington.com

Revdex.com:
I have reviewed the updated ledger in the response attachment made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.My apologies [redacted], it did not only because she did not tell me whether the move in double charge has been taken off.  At this point I should only be charged monthly rent (1017.00 per month). She was only focused on the fact that I contacted you and didn't address the issue at hand. Thank you. Please let me know if anything else is needed [redacted].

The applicants failed to provide all of the required paperwork in the required time to complete the qualification process. I have attached the Qualifications Terms Agreement that all of the applicants signed on 5/12/15. Please see the response below from my...

leasing manager pertaining to the correspondence from the applicants through the whole process. Let me know if you have any further questions or need any additional paperwork. The applicants will receive their security deposit and app fees back to the forwarding address that they have provided.   Best Regards,   Amber A[redacted] Property Manager Millennium Apartments [redacted]