Our all-in-one computer was damaged during the moving process It appeared to have been dropped, and one corner was impacted I notified the moving company, and sent them pictures of the damage They authorized me to get it repaired at Best Buy, where it was originally purchased, which I didDuring the process, I kept the company informed of the status, including repair estimatesThe final repair was $ The company asked for a copy of the repair bill, which I provided It should b noted that I paid extra for a $deductible coverage for this move, which took place October 2-4, I have repeatedly asked for resolution of this matter from the company sales agent, Matt Thrasher, and have left voice mails for the General Manager, [redacted] *** At first, Matt promised resolution, but now all communication from the company has stoppedIt has become apparent that they do not intend to settle this claim, even though I have complied with everything asked
I would highly recommend passing on this moving and storage company Especially if you are using them for a local move They have lost and damaged several thousand dollars worth of items Furniture and appliance items that I paid a lot of hard earned money for Their customer service will do nothing for me to make things right They state that on a local move they can not be held responsible for damages Plenty of other reputable movers you can pick from if you want to avoid the disappointment and cost of using this company
Our all-in-one computer was damaged during the moving process It appeared to have been dropped, and one corner was impacted I notified the moving company, and sent them pictures of the damage They authorized me to get it repaired at Best Buy, where it was originally purchased, which I didDuring the process, I kept the company informed of the status, including repair estimatesThe final repair was $ The company asked for a copy of the repair bill, which I provided It should b noted that I paid extra for a $deductible coverage for this move, which took place October 2-4,
I have repeatedly asked for resolution of this matter from the company sales agent, Matt Thrasher, and have left voice mails for the General Manager, *** *** At first, Matt promised resolution, but now all communication from the company has stoppedIt has become apparent that they do not intend to settle this claim, even though I have complied with everything asked
Our all-in-one computer was damaged during the moving process It appeared to have been dropped, and one corner was impacted I notified the moving company, and sent them pictures of the damage They authorized me to get it repaired at Best Buy, where it was originally purchased, which I didDuring the process, I kept the company informed of the status, including repair estimatesThe final repair was $ The company asked for a copy of the repair bill, which I provided It should b noted that I paid extra for a $deductible coverage for this move, which took place October 2-4, I have repeatedly asked for resolution of this matter from the company sales agent, Matt Thrasher, and have left voice mails for the General Manager, [redacted] *** At first, Matt promised resolution, but now all communication from the company has stoppedIt has become apparent that they do not intend to settle this claim, even though I have complied with everything asked
I would highly recommend passing on this moving and storage company Especially if you are using them for a local move They have lost and damaged several thousand dollars worth of items Furniture and appliance items that I paid a lot of hard earned money for Their customer service will do nothing for me to make things right They state that on a local move they can not be held responsible for damages Plenty of other reputable movers you can pick from if you want to avoid the disappointment and cost of using this company
Our all-in-one computer was damaged during the moving process It appeared to have been dropped, and one corner was impacted I notified the moving company, and sent them pictures of the damage They authorized me to get it repaired at Best Buy, where it was originally purchased, which I didDuring the process, I kept the company informed of the status, including repair estimatesThe final repair was $ The company asked for a copy of the repair bill, which I provided It should b noted that I paid extra for a $deductible coverage for this move, which took place October 2-4,
I have repeatedly asked for resolution of this matter from the company sales agent, Matt Thrasher, and have left voice mails for the General Manager, *** *** At first, Matt promised resolution, but now all communication from the company has stoppedIt has become apparent that they do not intend to settle this claim, even though I have complied with everything asked