A & M Mechanical

The motor to the a/c unit located in our rental property went out at 4:45PM Wednesday afternoon on a hot summer day. We have an elder renter with health issues and A&M team sent someone there to diagnoise the problem that very evening. Once the issue was identified, the team worked on it first thing Thursday morning to coodinate with their suppliers to get things in order so that they would return back to our property to take care of the repair. By early Thursday afternoon, the a/c unit was fixed. Throughout the process the owners did a great job of informing us the isses with the motor, estimates, and timeline when to expect things will be completed. We really appreciate their expedient response to taking care of the issue and their honest/striaght forward recommendation.

A & M Mechanical installed 2 new HVAC units at our rental home recently. [redacted] made the installation easy and accommodating for our tenants while [redacted] communicated with me every step of the way. I trust A & M to take care of my home and investment property AC & heating needs as well as my clients. I have recommended them to numerous clients as I know they will give them the very best service, professionalism and at a fair price.

After a couple of bad experiences with Air Conditioning companies I learned about A&M through some mutual business associates. I must say it's the best experience I've ever had and I highly recommend them for your A/C and heating needs. Not only did they do a thorough inspection and needed repairs, [redacted] took the time to explain some things to watch for with my system. He even showed me some things in the attic that I never knew about our system. Very professional, competitively priced and a pleasure to do business with.

After 20 years of somewhat faithful service it became necessary to replace the two airconditioning units at our house. I decided to get three estimates. I contacted A & M Mechanical and two major players in the airconditioning business in the Phoenix area.

The three companies visited our house, looked the situation over and provided estimates. The two major players gave the house and the existing units a cursory look and provided estimates. They never questioned the existing units (one was a 4 ton and the other a 5 ton unit), measured the volume of the house to see which units would be most appropriate nor did they talk about the difference between 20 year old technology versus modern equipment. One of the major players bid a single stage unit which is entirely inappropriate in terms of modern technology and energy efficiency.

A & M Mechanical did a very careful review of the house and the existing equipment. They measured the volume of the house and dialed that into their calculations. Amy told me she needed to go back and check some calculations on volume and would provide an estimate after that review. Upon receiving the estimate from A & M Mechanical we awarded them the business. Their thorough review of our house and existing equipment along with their professional manner was what won our business for them.

We scheduled an installation date and the time to complete was estimated to be three days. A & M Mechanical showed up at the agreed upon date and time. They completed the installation in the most professsional manner and the work areas were spotless when they were done. The work was completed in three days as originally indicated.

I have already recommended this fine company to several friends and I would highly recommend it to anyone reading this review.

A&M Mechanical... honest and ethical are the two best words to describe. I was very impressed with A&M and sadly I admit that I am extremely distrusting of mechanical contractors overall. [redacted] from A&M was dispatched to our home to review a previous contractors inspection report which I was extremely suspicious thanks to the $2900 quote. End result after [redacted] inspection, 2 capacitors were replaced for about $100 each. Under $400 for a full two hour inspection of two exterior and 1 interior unit plus the capacitors. [redacted] provided a full write up of voltage/amps measured and provided pictures of his findings to support his report. I would absolutely do business again with A&M.

We recently had the pleasure of working with [redacted] of A & M Mechanical. An appointment was made to service our air conditioner and Mark arrived on time, was neatly dressed and very professional. He did a thorough inspection of the unit and serviced the parts as needed. This was done in a very timely matter with the cost that was reasonable. We would recommend A & M Mechanical to anyone who likes good service.

A neighbor referred A&M Mechanical to us several years ago. They serviced our previous units and when we needed new units, we purchased them from A&M Mechanical and are extremely happy that we did so. This is a small family business with a focus on customer service, integrity and a committment to quality. I cannot speak highly enough about the quality and thoroughness of their work at a fair price. I have recommended A&M to serveral friends and business associates. Each of them has thanked me for referring them to A&M Mechanical. This is not a paid endorsement but a true testimonial. There are many questionable A/C companies out there who are out to take advantage of you. A&M will not suggesting replacing a unit if it can be repaired. They will leave the decision up to you, explaining all options. It's refreshing to know that there are still some real gems out in the business world. A&M Mechanical is at the top of the list -a real diamond.

Knowledgeable, professional and excellent customer service. I have used A & M for 3 years now and have never had a bad experience

I called this company on a Friday during the hottest part of the summer (average 110 all weekend) They gave me a rough estimate and had me scheduled for a crane on the following Tuesday. Mark came out on Saturday to take measurements so that the appropriate equipment could be ordered. He was extremely polite, informative, and professional. I always ask too many questions, and he had an answer or explanation for them all. On the day of install we had a large windstorm that forced them to come off the roof for a few hours, but, they returned and stayed till close to 7pm to make sure my family would be able to sleep in a cool comfortable home that night. They were comparable to price to other companies, and their install was so well done that when my neighbor had another company service his AC, the technician commented on how well done our unit was installed. If its obvious from 75ft away, its even more obvious when you look at it up close. They take their time and pay attention to detail.

It has been a true pleasure to do business with a company who reflects all aspects of their work ethic at every level of their business practice. They take pride in their level of customer service, and for good reason; they excel at it. Not only does the company and their employees deliver what they promise, but they do so happily, kindly, respectfully and professionally. Questions are not simply welcomed, but are encouraged. I could not be happier with my experience with A & M Mechanical, and would gladly recommend them to anyone who asks.

My review of A&M Mechanical, LLC is that they were on time, fair, courteous, and cleaned up when the project was completed.

My experience with [redacted] was great as he knew all the answers to all of my questions and took the time to go over everything that was installed.

I would highly recommended them for your AC needs.

reliable with great service!

Excellent Service, care, and integrity. A & M are the best in the valley. I have used them on two houses without any problems. They go the "extra mile" to assure that you are satisfied!

No one likes to call for a repair but this was truly painless and reasonably priced. I have no problem telling everyone that they are legit.

A&M Mechanical is genuinely a great company. A&M Mechanical installed a A/C in a condo unit which was on top of a two story complex. Several obstacles hampered the installation. However, all were quickly overcome and the A/C system was up and running efficiently in two days. The quite old system was removed and replaced with a new system. A&M Mechanical has done work for my family in the past, both commercial and residential. I highly recommend A&M Mechanical to anyone, both commercial and residential.

Over the years we have hired several HVAC professionals to assist with installation and maintenance on our home system. A&M Mechanical far surpasses all of the others for efficient, friendly, professional service all around. Mark selects and trains the best technicians who are not only skilled at their job, but also excellent communicators who are great at helping customers how their HVAC system operates and how to do home maintenance and management more efficiently.

I highly recommend A&M Mechanical for all of your heating and AC needs. Their service, professionalism and integrity are the best in the industry.

First of all, you cannot do better than this company and their owners [redacted]
and [redacted]! Having lived here in the Phoenix area for a few years now, I've
found companies to be fairly flakey and in some cases dishonest in their
dealings with the customer. I guess it's easier to hide questionable
reputations in a big metroplex compared to the smaller community that I came
from. I came upon them through a recommendation from a coworker after having
discussed with him the problems of finding a reputable AC repair company.
I'm glad I called them after experiencing a problem with one of our AC
units. I first talked to [redacted], and told her what was happening and what had
been done so far. She told me that [redacted] would be able to come out in two
days due to the back log of their work load. I told her that was fine, but
she also assured me that if anything changed with their schedule they could
possibly swing by earlier. [redacted] ended up being able to swing by that same
day! He immediately diagnosed the evaporator coil to be the problem, as it
had a noticeable leak. He was able to quickly get details of the coil to [redacted]
who then immediately was able to find out that it was still under warranty
and found the replacement stocked locally for immediate delivery. This was
on a Thursday, and they scheduled us for the replacement install the next
Monday! [redacted] and his helper came early that Monday morning and spent all
day working on the install and the associated QC checks to insure a system
that would be 100% after they left. In between the checks, they had a little
down time, which they used to check the other unit and was found to be in
working order. Everything is working like it should now, and the house is
staying at a comfortable temperature without the compressors cycling
unnecessarily, wasting electricity. I really cannot recommend them highly
enough. I appreciate their honesty, professionalism and work ethic to take
care of their customer (me).

A&M Mechanical is terrific! I have referred several of my friends and business contacts to them. They take pride in the quality of work they do and are honest about what you need. Very trustworthy.

We recently used A & M Mechanical for replacing our two air conditioning units and heaters. Their professionalism and attention to detail were absolutely top-notch. Everything went exactly as they said it would, and we are 100% pleased with the outcome. We have been using them for years for maintenance of our units, so felt confident they would do a great job.