Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I responded to all of the matches that were sent to meI reviewed your spreadsheet and I do not know why it is indicating that you did not receive responses from meI also had coaching including in my membership so that was not a service that you offered "free" to me when we met in May In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Dear Revdex.com,Kindly reread this client's complaintIt is not filled with any facts, only emotionsPlease note that the client, [redacted] is clearly very upset and seems to be "under the influence" due to the fact of her writing Four times that I cashed her check the night she came into my office Please tell me what the problem is with that? That is our standard practice to deposit all checks on the way home rather than leaving them in the office! She remembers from two years ago that I cashed her check the night she came in, but doesn't remember the amount? She wrote the incorrect amount down four times tooI understand if she is upset about her husband passing away, but she is clearly emotional in her writing and trying to take it out on meWhen she came in to me two years ago, she had been widowed for yearsShe met a man right after her husband died and was in a six year relationship that ended a year beforeShe was ready for a committed relationship and so I accepted herI truly do not feel that I should have to respond to this "emotional display of lies"I will be brief because I do not think it is fair that someone can write lies about my service and have them be published by youHere are the facts:I have attached the contract that clearly states in line 8, there are no refunds given after business daysIt also states there are no exceptions to this ruleThe client recognizes this rule.I matched her for two years as per her contract based upon compatibilityIn that time, I matched her with men! She said yes to all but seven of them, which she did not respond toFour men said yes to herUnfortunately, I do not have control over if the men say yes or no to their matches, however she did require dating coaching as she in fact mentioned, but she did not want to pay for that serviceShe definitely needed that service.It is a terrible lie that the first guy she went out with she is calling a "front man" simply because he did not want to go out with her againI cannot go on a date with someone, and do not have control over if a person will have chemistry with each otherIn his case, he said she was nice, but not attractive enough for him.As for the second man, he did not have chemistry with her eitherI do not know if he offered to help her buy a car like she states.If the other men didn't call her, she should have told me and we would have contacted him for herAs for the comments she says I said about her-that is what she described herself as! I do not guarantee that I can make someone successfulI always do my best for everyone.While I was out with [redacted] , I did have an associate take over for me, so that is another lieBecause she wasn't compatible to any man during a month period, I told her I would give her free months if she remained positiveShe did just receive a match before I was notified about this terrible and mean spirited complaint.Calling me a "thief" is just very inappropriate and I will not respond to any more of her allegationsI truly hope she rereads what she wrote and realizes that she "stepped over the line" and took out whatever she is going through on me.I will however, if she realizes that she was very unprofessional and takes back these lies, honor my offer to give her the remaining four free months of her membership!Thank you, [redacted]
This really needs to stopIt is clearly written in her contract she paid for dating coaching with my assistant Gerry, she did not pay for dating coaching with me which is the third program and the VIP programIt clearly states this in the contract that she signed I met with her personally for free so that I made sure I did everything possible to have her get on the right track of saying yes to 90% of the men, which she never didI have no control over if my client say yes or no to each otherI can assure you had she taken my advice and said yes 90% percent of the time, she would have been more successfulI have provided her activity sheet which shows the matches that she did not reply toMaybe she thought she emailed them to us, and didn't, but the fact remains we did not receive her responses. This cannot keep going on back-and-forth when she signed a legally binding contract and I went above and beyond to help her be successfulThere are no guarantees in matchmaking, she knew that when she signed up, and that is also clearly written in the contractTo now blame me and the service because she only joined for a year and it did not work in only a year's time is not fair for my companyAs you can see from the activity, we went above and beyond to help make her successful and we have done everything according to the contractThank you very much for your help and support in this matterAny questions please Feel free to give us a call at ###-###-####Sincerely, Maureen T*** N***
Dear Revdex.com,Kindly reread this client's complaint. It is not filled with any facts, only emotions. Please note that the client, [redacted] is clearly very upset and seems to be "under the influence" due to the fact of her writing Four times that I cashed her check the night she came into my office....
Please tell me what the problem is with that? That is our standard practice to deposit all checks on the way home rather than leaving them in the office! She remembers from two years ago that I cashed her check the night she came in, but doesn't remember the amount? She wrote the incorrect amount down four times too. I understand if she is upset about her husband passing away, but she is clearly emotional in her writing and trying to take it out on me. When she came in to me two years ago, she had been widowed for 7 years. She met a man right after her husband died and was in a six year relationship that ended a year before. She was ready for a committed relationship and so I accepted her. I truly do not feel that I should have to respond to this "emotional display of lies". I will be brief because I do not think it is fair that someone can write lies about my service and have them be published by you. Here are the facts:I have attached the contract that clearly states in line 8, there are no refunds given after 3 business days. It also states there are no exceptions to this rule. The client recognizes this rule.I matched her for two years as per her contract based upon compatibility. In that time, I matched her with 33 men! She said yes to all but seven of them, which she did not respond to. Four men said yes to her. Unfortunately, I do not have control over if the men say yes or no to their matches, however she did require dating coaching as she in fact mentioned, but she did not want to pay for that service. She definitely needed that service.It is a terrible lie that the first guy she went out with she is calling a "front man" simply because he did not want to go out with her again. I cannot go on a date with someone, and do not have control over if a person will have chemistry with each other. In his case, he said she was nice, but not attractive enough for him.As for the second man, he did not have chemistry with her either. I do not know if he offered to help her buy a car like she states.If the other men didn't call her, she should have told me and we would have contacted him for her. As for the comments she says I said about her-that is what she described herself as! I do not guarantee that I can make someone successful. I always do my best for everyone.While I was out with [redacted], I did have an associate take over for me, so that is another lie. Because she wasn't compatible to any man during a 3 month period, I told her I would give her 6 free months if she remained positive. She did just receive a match before I was notified about this terrible and mean spirited complaint.Calling me a "thief" is just very inappropriate and I will not respond to any more of her false allegations. I truly hope she rereads what she wrote and realizes that she "stepped over the line" and took out whatever she is going through on me.I will however, if she realizes that she was very unprofessional and takes back these lies, honor my offer to give her the remaining four free months of her membership!Thank you,[redacted]
Dear Revdex.com,I am attaching you the activity sheet on my former client Tracy Peckham so you can see factually that she is giving you false information. Her membership has ended and because she was not successful in getting married and having children (which I could never promise to...
anyone) due to the fact that she did not take my advice and say yes to 90% of her potential matches, she is trying to damage my reputation! I am attaching proof in her activity sheet in which in the year's time, which I also gave her a very large discount since needed to keep her costs down to be nice to her, that I had send her 30 amazing, quality men that were all compatible to her. In the beginning she said yes to almost all of them because all though she is average in looks, was only willing to say to men that were extremely great looking. The very few great looking men that she did say yes to, said No to her because she was not attractive enough for her. If she was realistic on finding a man who was compatible to her and average looking as she is, she probably would have found her husband here. She was in a rush to have a child since she is 39 years old, but would not budge on saying yes to a man that was appropriately matched to her in the looks department. I met with her in May and gave her a free personal dating coach session (which she did not have in the program she purchased-but I did it for free to make sure I was doing everything I could to help her be successful) and told her she needed to be more realistic in the looks of a man. She could not only say yes to men who were the best looking men in my program. I told her she needed to say yes to approximately 90% of the potential matches since those matches were hand selected for her based upon compatibility and equivalent to her looks. She promised she would change and take my advice and said No to the next two men. You can see by the activity sheet out of the 30 men I send her in only a year's membership time, that she only said Yes to 13 of them. It is almost impossible for anyone to be successful in my program if they say yes only 43% of the time. All 30 of the men were perfect for her. Even in those 13 yes responses, we had a lot of negative and unrealistic feedback from the men including: One man refused to meet her after speaking to her on the phone. He would only say that she wasn't positive enough for him. I personally had to tell her after meeting her that she needed to smile more and be more open and approachable. That is my job as a matchmaker and dating coach to help my clients be as successful as possible. If they take my advice, they usually are successful. Then we had another complaint that a man called her and left her a message and she never called him back. He felt she wasn't serious enough if she wouldn't return the phone call. One man she went out with she said in an email that he was very handsome but not sociable for her, meanwhile he is very sociable, but told us he just wasn't attracted to her. She also said no to a very handsome man who she simply said wasn't good looking enough for her. She was very unrealistic from day one in our program. Again, now that she is expired, instead of realizing that if she took my advice she might have done very well in my program, she choices to write a negative review on my company. In her statement that men did not respond to her, all she had to do was call us and ask if they responded and if they did not, we would have called them for her. She herself did not respond to 5 of her matches.Lastly about her asking for a refund, that is absurd. I did everything possible to make her successful, she just wasn't open minded or realistic. I have also included a copy of the contract where it clearly states in line 4 that the clients acknowledges that there are NO GUARANTEES IN MATCHMAKING. (That is because some people do not take my advice, or are very unrealistic, as in this case.) It also states in line 5 that a client will lose their membership if they publish false or negative comments about MTN which she has clearly done. Please read line 8 which is in bold print that "The client also acknowledges that...there are no refunds given. There are absolutely no exceptions to this rule." The client willingly signed this legally binding contract.If I did anything wrong believe me, I would take immediate action to fix it! In this case however, not only did we do nothing wrong, but we went out of our way to help this woman. Obviously we can't help everyone, but most people do take my advice and ask to renew since a year goes by very fast. We would not ever ask this woman to renew with us after seeing how unrealistic she is and that she would try to ruin my reputation after knowing how hard I tried to make her successful. A good person does not write a Revdex.com complaint when a company did so much for them.Any questions, please call us at ###-###-####. Sincerely,Maureen T[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I responded to all of the matches that were sent to me. I reviewed your spreadsheet and I do not know why it is indicating that you did not receive 5 responses from me. I also had coaching including in my membership so that was not a service that you offered "free" to me when we met in May.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I responded to all of the matches that were sent to meI reviewed your spreadsheet and I do not know why it is indicating that you did not receive responses from meI also had coaching including in my membership so that was not a service that you offered "free" to me when we met in May In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Dear Revdex.com,Kindly reread this client's complaintIt is not filled with any facts, only emotionsPlease note that the client, [redacted] is clearly very upset and seems to be "under the influence" due to the fact of her writing Four times that I cashed her check the night she came into my office Please tell me what the problem is with that? That is our standard practice to deposit all checks on the way home rather than leaving them in the office! She remembers from two years ago that I cashed her check the night she came in, but doesn't remember the amount? She wrote the incorrect amount down four times tooI understand if she is upset about her husband passing away, but she is clearly emotional in her writing and trying to take it out on meWhen she came in to me two years ago, she had been widowed for yearsShe met a man right after her husband died and was in a six year relationship that ended a year beforeShe was ready for a committed relationship and so I accepted herI truly do not feel that I should have to respond to this "emotional display of lies"I will be brief because I do not think it is fair that someone can write lies about my service and have them be published by youHere are the facts:I have attached the contract that clearly states in line 8, there are no refunds given after business daysIt also states there are no exceptions to this ruleThe client recognizes this rule.I matched her for two years as per her contract based upon compatibilityIn that time, I matched her with men! She said yes to all but seven of them, which she did not respond toFour men said yes to herUnfortunately, I do not have control over if the men say yes or no to their matches, however she did require dating coaching as she in fact mentioned, but she did not want to pay for that serviceShe definitely needed that service.It is a terrible lie that the first guy she went out with she is calling a "front man" simply because he did not want to go out with her againI cannot go on a date with someone, and do not have control over if a person will have chemistry with each otherIn his case, he said she was nice, but not attractive enough for him.As for the second man, he did not have chemistry with her eitherI do not know if he offered to help her buy a car like she states.If the other men didn't call her, she should have told me and we would have contacted him for herAs for the comments she says I said about her-that is what she described herself as! I do not guarantee that I can make someone successfulI always do my best for everyone.While I was out with [redacted] , I did have an associate take over for me, so that is another lieBecause she wasn't compatible to any man during a month period, I told her I would give her free months if she remained positiveShe did just receive a match before I was notified about this terrible and mean spirited complaint.Calling me a "thief" is just very inappropriate and I will not respond to any more of her allegationsI truly hope she rereads what she wrote and realizes that she "stepped over the line" and took out whatever she is going through on me.I will however, if she realizes that she was very unprofessional and takes back these lies, honor my offer to give her the remaining four free months of her membership!Thank you, [redacted]
This really needs to stopIt is clearly written in her contract she paid for dating coaching with my assistant Gerry, she did not pay for dating coaching with me which is the third program and the VIP programIt clearly states this in the contract that she signed I met with her personally for free so that I made sure I did everything possible to have her get on the right track of saying yes to 90% of the men, which she never didI have no control over if my client say yes or no to each otherI can assure you had she taken my advice and said yes 90% percent of the time, she would have been more successfulI have provided her activity sheet which shows the matches that she did not reply toMaybe she thought she emailed them to us, and didn't, but the fact remains we did not receive her responses. This cannot keep going on back-and-forth when she signed a legally binding contract and I went above and beyond to help her be successfulThere are no guarantees in matchmaking, she knew that when she signed up, and that is also clearly written in the contractTo now blame me and the service because she only joined for a year and it did not work in only a year's time is not fair for my companyAs you can see from the activity, we went above and beyond to help make her successful and we have done everything according to the contractThank you very much for your help and support in this matterAny questions please Feel free to give us a call at ###-###-####Sincerely, Maureen T*** N***
Dear Revdex.com,Kindly reread this client's complaint. It is not filled with any facts, only emotions. Please note that the client, [redacted] is clearly very upset and seems to be "under the influence" due to the fact of her writing Four times that I cashed her check the night she came into my office....
Please tell me what the problem is with that? That is our standard practice to deposit all checks on the way home rather than leaving them in the office! She remembers from two years ago that I cashed her check the night she came in, but doesn't remember the amount? She wrote the incorrect amount down four times too. I understand if she is upset about her husband passing away, but she is clearly emotional in her writing and trying to take it out on me. When she came in to me two years ago, she had been widowed for 7 years. She met a man right after her husband died and was in a six year relationship that ended a year before. She was ready for a committed relationship and so I accepted her. I truly do not feel that I should have to respond to this "emotional display of lies". I will be brief because I do not think it is fair that someone can write lies about my service and have them be published by you. Here are the facts:I have attached the contract that clearly states in line 8, there are no refunds given after 3 business days. It also states there are no exceptions to this rule. The client recognizes this rule.I matched her for two years as per her contract based upon compatibility. In that time, I matched her with 33 men! She said yes to all but seven of them, which she did not respond to. Four men said yes to her. Unfortunately, I do not have control over if the men say yes or no to their matches, however she did require dating coaching as she in fact mentioned, but she did not want to pay for that service. She definitely needed that service.It is a terrible lie that the first guy she went out with she is calling a "front man" simply because he did not want to go out with her again. I cannot go on a date with someone, and do not have control over if a person will have chemistry with each other. In his case, he said she was nice, but not attractive enough for him.As for the second man, he did not have chemistry with her either. I do not know if he offered to help her buy a car like she states.If the other men didn't call her, she should have told me and we would have contacted him for her. As for the comments she says I said about her-that is what she described herself as! I do not guarantee that I can make someone successful. I always do my best for everyone.While I was out with [redacted], I did have an associate take over for me, so that is another lie. Because she wasn't compatible to any man during a 3 month period, I told her I would give her 6 free months if she remained positive. She did just receive a match before I was notified about this terrible and mean spirited complaint.Calling me a "thief" is just very inappropriate and I will not respond to any more of her false allegations. I truly hope she rereads what she wrote and realizes that she "stepped over the line" and took out whatever she is going through on me.I will however, if she realizes that she was very unprofessional and takes back these lies, honor my offer to give her the remaining four free months of her membership!Thank you,[redacted]
Dear Revdex.com,I am attaching you the activity sheet on my former client Tracy Peckham so you can see factually that she is giving you false information. Her membership has ended and because she was not successful in getting married and having children (which I could never promise to...
anyone) due to the fact that she did not take my advice and say yes to 90% of her potential matches, she is trying to damage my reputation! I am attaching proof in her activity sheet in which in the year's time, which I also gave her a very large discount since needed to keep her costs down to be nice to her, that I had send her 30 amazing, quality men that were all compatible to her. In the beginning she said yes to almost all of them because all though she is average in looks, was only willing to say to men that were extremely great looking. The very few great looking men that she did say yes to, said No to her because she was not attractive enough for her. If she was realistic on finding a man who was compatible to her and average looking as she is, she probably would have found her husband here. She was in a rush to have a child since she is 39 years old, but would not budge on saying yes to a man that was appropriately matched to her in the looks department. I met with her in May and gave her a free personal dating coach session (which she did not have in the program she purchased-but I did it for free to make sure I was doing everything I could to help her be successful) and told her she needed to be more realistic in the looks of a man. She could not only say yes to men who were the best looking men in my program. I told her she needed to say yes to approximately 90% of the potential matches since those matches were hand selected for her based upon compatibility and equivalent to her looks. She promised she would change and take my advice and said No to the next two men. You can see by the activity sheet out of the 30 men I send her in only a year's membership time, that she only said Yes to 13 of them. It is almost impossible for anyone to be successful in my program if they say yes only 43% of the time. All 30 of the men were perfect for her. Even in those 13 yes responses, we had a lot of negative and unrealistic feedback from the men including: One man refused to meet her after speaking to her on the phone. He would only say that she wasn't positive enough for him. I personally had to tell her after meeting her that she needed to smile more and be more open and approachable. That is my job as a matchmaker and dating coach to help my clients be as successful as possible. If they take my advice, they usually are successful. Then we had another complaint that a man called her and left her a message and she never called him back. He felt she wasn't serious enough if she wouldn't return the phone call. One man she went out with she said in an email that he was very handsome but not sociable for her, meanwhile he is very sociable, but told us he just wasn't attracted to her. She also said no to a very handsome man who she simply said wasn't good looking enough for her. She was very unrealistic from day one in our program. Again, now that she is expired, instead of realizing that if she took my advice she might have done very well in my program, she choices to write a negative review on my company. In her statement that men did not respond to her, all she had to do was call us and ask if they responded and if they did not, we would have called them for her. She herself did not respond to 5 of her matches.Lastly about her asking for a refund, that is absurd. I did everything possible to make her successful, she just wasn't open minded or realistic. I have also included a copy of the contract where it clearly states in line 4 that the clients acknowledges that there are NO GUARANTEES IN MATCHMAKING. (That is because some people do not take my advice, or are very unrealistic, as in this case.) It also states in line 5 that a client will lose their membership if they publish false or negative comments about MTN which she has clearly done. Please read line 8 which is in bold print that "The client also acknowledges that...there are no refunds given. There are absolutely no exceptions to this rule." The client willingly signed this legally binding contract.If I did anything wrong believe me, I would take immediate action to fix it! In this case however, not only did we do nothing wrong, but we went out of our way to help this woman. Obviously we can't help everyone, but most people do take my advice and ask to renew since a year goes by very fast. We would not ever ask this woman to renew with us after seeing how unrealistic she is and that she would try to ruin my reputation after knowing how hard I tried to make her successful. A good person does not write a Revdex.com complaint when a company did so much for them.Any questions, please call us at ###-###-####. Sincerely,Maureen T[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I responded to all of the matches that were sent to me. I reviewed your spreadsheet and I do not know why it is indicating that you did not receive 5 responses from me. I also had coaching including in my membership so that was not a service that you offered "free" to me when we met in May.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]