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A & M Parking Lot

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A & M Parking Lot Reviews (2)

A&M Parking Lot Inc On the monthly application, which the Customer signed - condition number 5, states, Monthly payment is due on or before the [redacted] of every monthIf payment is not received within that time you will be considered a daily transient, unless, you make arrangements with managerAll of the prices and conditions are posted large enough for everyone to see On October [redacted] the customer paid for a monthly parking spot in which he paid a total of $175, from October [redacted] until November ***Upon completion of the one monthly payment, the customer paid for another month (from November [redacted] until December ***)After December ***, the customer stopped payingAccording to our protocol, when a customer does not continue to pay their monthly membership and the car is still parked - the car gets a daily ticket and begins to pay $for every hours From December [redacted] until February [redacted] the car had been parked in the parking lot (for a total of days)Eventually a lean was placed on the car (because of the amount of time the car has been in the parking lot)For the days the car had to pay $a day for a total of $1,plus $for the Marshall who placed the lean on the car - a total of $1,We did not hear from the customer, in accordance the car continue to be charged $a day From February [redacted] until April [redacted] the car had been in the parking lot for an additional daysApril [redacted] was when we heard from the customerOn April [redacted] the customer owed $for Marshall, plus, the car has been in the parking lot for a total of days (December [redacted] until April ***) at $a day - for a total $ On April ***, the customer paid $in a check and $cash, for a total of $1,510, still owing $(as of April ***)According to our protocol, if the customer does not pay the entire amount of what he owes and takes the car - he is charged $a day From April * until June [redacted] (the day in which im responding) there is a total of days - the customer is being charged $a day (times 78, totaliing $936) plus the $owing when they paid April ***, totaling $Every hours, the car is being charged $ **If the customer does not pay the total, $by July ***, a lean will be placed in the car once again.** I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I do not agree with the anount owed or with anything that was stated by the business because when the payment was made on April [redacted] we agreed that $1570 was the amount due, I was told by [redacted] that as long as the car remained in the lot if $1570 was paid it would cover all the charges. As of June [redacted] I have been attempting payment and when I called that I would go pay he initially told me that he was leaving in an hr and if I could make it there and pay $570 he would accept that and I would have to remove the car (although he knew the car was not yet registered) and once I accepted the offer he then said I had 30 mins to get to the lot if not he would not accept the check and I would have to pay $770(knowing I live in downtown Manhattan and the lot is in the bronx), because there was no way I would be able to make it on time I couldn't make payment that day nor remove the car. There is a big sign in the lot that states the daily charge for late payment is $10 a day. On June [redacted] I went in to speak with [redacted] and spoke to his son, they let me know that they had received the letter from bbb and would reply the following week. They would not give me an amount owed nor did they tell me that if there was no payment made that another lean would be placed on the car. The payment of $1570 that was made in april was a payment for the full amount owed and I was due for a payment of $175 on May [redacted] which was agreed upon at the time they received that payment. Like I stated previously I have been over charged for the amount of 1580 and although I had been I still was more than willing to pay the month of $570 that was told to me although the payment should have consisted of $175 plus the late payment of 20 days at the rate of $12 for a total of 252 plus the 175 with a complete total of 427. Furthermore as I have been making it clear to [redacted] of the lot I would like to remove the car from the lot as soon as possible, because I have been already overcharged on the $1570 that was already paid (because of their daily charge of $12 instead of $10 as it clearly states in huge letters on their sign) and because I have been attempting to make payment before the balance continued to rise and they have not been willing to accept payment, I would like to agree to remove the car from the lot at no cost because they have been the ones to not allow me to remove it. If not I would like to agree on the amount of $427 that was owed as of June ***. Sincerely, [redacted] ***

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