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A Main Hobbies

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A Main Hobbies Reviews (1)

On 2-12-2014 I ordered a rc car from A-Main Hobbies order # [redacted]. It arrived on 2-19-2014. I charged the battery with the charger (both came with the car ) and ran the car in the living room for about 10 minutes. The car stopped I recharged the battery and tried to run the car the next day. It would not work, I contacted A-Main Hobbies and asked for a refund. They said they would check the car and refund if it didnt work. I said I just wanted a refund because if it stopped working in the first 10 minutes then it might do the same once I got it back. The car was not damaged and its in the box it came in. Im a first time buyer from this company and feel they were giving me the run around on a refund. Iam sending the car back to them this morning 2-21-2014. I talked to a Adam Smith first then asked to speak to his supervisor which was a Alica. After explaining to her my concern that the car could stop working again if replaced I just wanted a refund she insisted they would not give me a refund. I asked several times to speak to her supervisor or Boss but she would not let me speak to anyone else. She asked me to send the car back which I am very glad to do and said they would check it. I only want a refund because a hobby grade rc car should not stop working in the first 10 minutes, I have been around hobby grade cars for several years and know how they work. I feel Alica should have let me speak to someone else. I have the conversation in email if you need it. I dont want the part replaced or the car replaced . After this problem with the car I have found out on the web the car has been discontinued so that tells me there is a problem with this brand of model.They should have the rc car back in their hands within a week from ups. Thank you for any help you can give me. Ricky Bohannon

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Description: Hobby & Model Construction Supplies - Retail

Address: 424 Otterson Dr. Ste. 160, Chico, California, United States, 95928


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