[redacted] signed up for our Pay-Per-Cleanse program on December 2, The terms and conditions that [redacted] agreed to on that date are here: [redacted] It has been almost a year since [redacted] Signed up and the machine was used for 2,minutes (or about normal adult sessions - a $3,retail value)We offer this program without credit checks, and with the flexibility for the customer to cancel at anytime without penalty for any reasonThe machine worked exactly as it was supposed; it was not defective, nor was it in need of a repair that we denied her [redacted] is obviously not happy with its performance, so she was able to cancel the agreement by returning the system just as she didWe will mail out a check tomorrow, November 29th, for the $she is entitled to per the agreement.Re: Purchase and return of replacement plates [redacted] orders the 304/replacement plates on 9/Our return policy governing this purchase is listed here: [redacted] According to our records, [redacted] returned the plates on 10/23, days after the saleIf she has proof that the plates were returned before that date, and within the return period, we will refund that purchase
[redacted] was charged, in error, for a monthly payment for $after her system was returnedShe was subsequently refunded the next business day that we were openShe wrote this complaint, along with a negative [redacted] review, several [redacted] posts, emails to our general company inbox, and a voicemail on Sunday, 11/We are not open on SundaysWe wish she would have given us an opportunity to respond during our hours (as posted on our website) as we would have satisfied this part of the complaint very easilyIf she can provide proof of the overdraft fee along with a bank letter stating that they will not waive the fee given the circumstances, we will refund that as well.The customer entered into a contract to rent the equipment via our Pay-Per-Cleanse program [redacted] , acknowledged the terms and conditions on this page before completing her order: https://www.amajordifference.com/shop/paypercleanse And checked this box: "I agree to the terms and conditionsALL SALES ARE FINALREFUNDS ARE LIMITED TO $150." (no emphasis added)She did return the equipment exactly as she claims, and we refunded the amount owed per the agreementWe would appreciate a retraction of this complaint, just as she kindly removed her negative [redacted] review
A Major Difference provides the Terms and Conditions of the Pay-Per-Cleanse agreement at the time of placing the orderBefore the order can be submitted, the customer must agree to the terms and conditions which states that all sales are final and the refunds are limited to $The customer has the option to return the equipment at any time to cancel the agreementAt that time, if the account is in good standing, A Major Difference will refund the security deposit of $Any outstanding balance would be subtractedPlease see section Term, "if Customer has fully complied with all of the terms and conditions of this Agreement, as AMD shall determine in the exercise of its sole and absolute discretion, AMD will, send Customer a check in the amount of one hundred fifty and No/dollars ($150.00) as a return of Customer’s Security Deposit." The security deposit has been refunded to the customer
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted] *
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Complaint: ***
I am rejecting this response because:I would like to know how much was sent, What day, and when Ishall receive itMy reason for asking these questions is becauseI was lied to before when they said it would be sent in twoweeks and not it has been total of five weeks and I still havenot received anything
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Thank you. Odd,...
how my letter of complaint drew no attention but your inquiry yielded just the results that I thought were fair.
Sincerely,
[redacted]
A Major Difference provides the Terms and Conditions of the Pay-Per-Cleanse agreement at the time of placing the order. Before the order can be submitted, the customer must agree to the terms and conditions which states that all sales are final and the refunds are limited to $150. The customer has...
the option to return the equipment at any time to cancel the agreement. At that time, if the account is in good standing, A Major Difference will refund the security deposit of $150. Any outstanding balance would be subtracted. Please see section 3. Term, "if Customer has fully complied with all of the terms and conditions of this Agreement, as AMD shall determine in the exercise of its sole and absolute discretion, AMD will, send Customer a check in the amount of one hundred fifty and No/100 dollars ($150.00) as a return of Customer’s Security Deposit." The security deposit has been refunded to the customer.
[redacted] signed up for our Pay-Per-Cleanse program on December 2, 2016. The terms and conditions that [redacted] agreed to on that date are here:[redacted]It has been almost a year since [redacted] Signed up and the machine was used for 2,955 minutes (or about 100 normal...
adult sessions - a $3,000 retail value). We offer this program without credit checks, and with the flexibility for the customer to cancel at anytime without penalty for any reason. The machine worked exactly as it was supposed; it was not defective, nor was it in need of a repair that we denied her. [redacted] is obviously not happy with its performance, so she was able to cancel the agreement by returning the system just as she did. We will mail out a check tomorrow, November 29th, 2017 for the $150 she is entitled to per the agreement.Re: Purchase and return of replacement plates[redacted] orders the 304/321 replacement plates on 9/18. Our return policy governing this purchase is listed here: [redacted]According to our records, [redacted] returned the plates on 10/23, 35 days after the sale. If she has proof that the plates were returned before that date, and within the return period, we will refund that purchase.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
*
[redacted] was charged, in error, for a monthly payment for $46.95 after her system was returned. She was subsequently refunded the next business day that we were open. She wrote this complaint, along with a negative [redacted] review, several [redacted] posts, 2 emails to our general company inbox, and a...
voicemail on Sunday, 11/12. We are not open on Sundays. We wish she would have given us an opportunity to respond during our normal hours (as posted on our website) as we would have satisfied this part of the complaint very easily. If she can provide proof of the overdraft fee along with a bank letter stating that they will not waive the fee given the circumstances, we will refund that as well.The customer entered into a contract to rent the equipment via our Pay-Per-Cleanse program. [redacted], acknowledged the terms and conditions on this page before completing her order: https://www.amajordifference.com/shop/paypercleanse And checked this box: "I agree to the terms and conditions. ALL SALES ARE FINAL. REFUNDS ARE LIMITED TO $150." (no emphasis added)She did return the equipment exactly as she claims, and we refunded the amount owed per the agreement. We would appreciate a retraction of this complaint, just as she kindly removed her negative [redacted] review.
[redacted] signed up for our Pay-Per-Cleanse program on December 2, The terms and conditions that [redacted] agreed to on that date are here: [redacted] It has been almost a year since [redacted] Signed up and the machine was used for 2,minutes (or about normal adult sessions - a $3,retail value)We offer this program without credit checks, and with the flexibility for the customer to cancel at anytime without penalty for any reasonThe machine worked exactly as it was supposed; it was not defective, nor was it in need of a repair that we denied her [redacted] is obviously not happy with its performance, so she was able to cancel the agreement by returning the system just as she didWe will mail out a check tomorrow, November 29th, for the $she is entitled to per the agreement.Re: Purchase and return of replacement plates [redacted] orders the 304/replacement plates on 9/Our return policy governing this purchase is listed here: [redacted] According to our records, [redacted] returned the plates on 10/23, days after the saleIf she has proof that the plates were returned before that date, and within the return period, we will refund that purchase
[redacted] was charged, in error, for a monthly payment for $after her system was returnedShe was subsequently refunded the next business day that we were openShe wrote this complaint, along with a negative [redacted] review, several [redacted] posts, emails to our general company inbox, and a voicemail on Sunday, 11/We are not open on SundaysWe wish she would have given us an opportunity to respond during our hours (as posted on our website) as we would have satisfied this part of the complaint very easilyIf she can provide proof of the overdraft fee along with a bank letter stating that they will not waive the fee given the circumstances, we will refund that as well.The customer entered into a contract to rent the equipment via our Pay-Per-Cleanse program [redacted] , acknowledged the terms and conditions on this page before completing her order: https://www.amajordifference.com/shop/paypercleanse And checked this box: "I agree to the terms and conditionsALL SALES ARE FINALREFUNDS ARE LIMITED TO $150." (no emphasis added)She did return the equipment exactly as she claims, and we refunded the amount owed per the agreementWe would appreciate a retraction of this complaint, just as she kindly removed her negative [redacted] review
A Major Difference provides the Terms and Conditions of the Pay-Per-Cleanse agreement at the time of placing the orderBefore the order can be submitted, the customer must agree to the terms and conditions which states that all sales are final and the refunds are limited to $The customer has the option to return the equipment at any time to cancel the agreementAt that time, if the account is in good standing, A Major Difference will refund the security deposit of $Any outstanding balance would be subtractedPlease see section Term, "if Customer has fully complied with all of the terms and conditions of this Agreement, as AMD shall determine in the exercise of its sole and absolute discretion, AMD will, send Customer a check in the amount of one hundred fifty and No/dollars ($150.00) as a return of Customer’s Security Deposit." The security deposit has been refunded to the customer
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted] *
A Major Difference has been in contact with the customer and the refund was received
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Complaint: ***
I am rejecting this response because:I would like to know how much was sent, What day, and when Ishall receive itMy reason for asking these questions is becauseI was lied to before when they said it would be sent in twoweeks and not it has been total of five weeks and I still havenot received anything
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Thank you. Odd,...
how my letter of complaint drew no attention but your inquiry yielded just the results that I thought were fair.
Sincerely,
[redacted]
As a goodwill gesture, we processed a refund for [redacted] shipping fees of $12.94 on February 5th.
A Major Difference provides the Terms and Conditions of the Pay-Per-Cleanse agreement at the time of placing the order. Before the order can be submitted, the customer must agree to the terms and conditions which states that all sales are final and the refunds are limited to $150. The customer has...
the option to return the equipment at any time to cancel the agreement. At that time, if the account is in good standing, A Major Difference will refund the security deposit of $150. Any outstanding balance would be subtracted. Please see section 3. Term, "if Customer has fully complied with all of the terms and conditions of this Agreement, as AMD shall determine in the exercise of its sole and absolute discretion, AMD will, send Customer a check in the amount of one hundred fifty and No/100 dollars ($150.00) as a return of Customer’s Security Deposit." The security deposit has been refunded to the customer.
[redacted] signed up for our Pay-Per-Cleanse program on December 2, 2016. The terms and conditions that [redacted] agreed to on that date are here:[redacted]It has been almost a year since [redacted] Signed up and the machine was used for 2,955 minutes (or about 100 normal...
adult sessions - a $3,000 retail value). We offer this program without credit checks, and with the flexibility for the customer to cancel at anytime without penalty for any reason. The machine worked exactly as it was supposed; it was not defective, nor was it in need of a repair that we denied her. [redacted] is obviously not happy with its performance, so she was able to cancel the agreement by returning the system just as she did. We will mail out a check tomorrow, November 29th, 2017 for the $150 she is entitled to per the agreement.Re: Purchase and return of replacement plates[redacted] orders the 304/321 replacement plates on 9/18. Our return policy governing this purchase is listed here: [redacted]According to our records, [redacted] returned the plates on 10/23, 35 days after the sale. If she has proof that the plates were returned before that date, and within the return period, we will refund that purchase.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
*
[redacted] was charged, in error, for a monthly payment for $46.95 after her system was returned. She was subsequently refunded the next business day that we were open. She wrote this complaint, along with a negative [redacted] review, several [redacted] posts, 2 emails to our general company inbox, and a...
voicemail on Sunday, 11/12. We are not open on Sundays. We wish she would have given us an opportunity to respond during our normal hours (as posted on our website) as we would have satisfied this part of the complaint very easily. If she can provide proof of the overdraft fee along with a bank letter stating that they will not waive the fee given the circumstances, we will refund that as well.The customer entered into a contract to rent the equipment via our Pay-Per-Cleanse program. [redacted], acknowledged the terms and conditions on this page before completing her order: https://www.amajordifference.com/shop/paypercleanse And checked this box: "I agree to the terms and conditions. ALL SALES ARE FINAL. REFUNDS ARE LIMITED TO $150." (no emphasis added)She did return the equipment exactly as she claims, and we refunded the amount owed per the agreement. We would appreciate a retraction of this complaint, just as she kindly removed her negative [redacted] review.