A Mann Plumbing Ltd.

Sir,I, (Robbie M***) was on vacation when we were at your home, so I apologize for the delay in responseI have now heard both sides of the story and can respond with some knowledge of the job. 1) Your wife was the only person home when we were at your home, and she approved our UP FRONT
pricing verbally before we started the work.2) My invoice from my employee states a Time In of 10:45am and a Time Out of 1:25pm(3hours rather than as you stated)3) Your wife picked choices with warranty on labor (for the standard price we DO NOT under ANY circumstances warranty jobs when materials (faucet and disposal) are supplied by homeowners.4) If you had a warranty issue, you should have contacted us to remedy the problem prior to attempting yourself.5) Please contact me at ###-###-#### to discuss what we can do to make this situation better.Sincerely, Robbie M***Director of Operations