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A-Mobile Reviews (2)

Review: I went to this store an purchased a cellphone an the first day it was not charging. I took the phone back the next day the man changed the battery an the case. That evening I was charging the phone an the charger got hot an the phone as well. The next day I went an played basketball that evening I went home an tried to charge it an it continued to get hot I touched the Screen an the inside of the screen cracked. The owner tried to say I dropped the phone. There was no crack on the screen only the inside was cracked. An then he told me an my mom he wasn't replacing the phone to take him to court.Desired Settlement: I would like a replacement phone or my money back.

Business

Response:

See Attachment:

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved] The owner did not sell him a new phone an it happened as I said an they didnt escort my mom out they made a report an she took it to another store an they said u cant break the inner screen without breaking yhe outer screen if u drop it. that phone had problems from the begining. it was not chargein first he changed the battery the next day an then it started heatin up while chargeing. just like the guy from the other store said that the phone had problems from the begining the owner is a liar. He is responsible for the phone he dont want to take responsibility for it . I want another phone or my money back.

Review: [redacted]

I am rejecting this response because:

Regards,

Business

Response:

See Attachment:

I went to this store an purchased a cellphone an the first day it was not charging. I took the phone back the next day the man changed the battery an the case. That evening I was charging the phone an the charger got hot an the phone as well. The next day I went an played basketball that evening I went home an tried to charge it an it continued to get hot I touched the Screen an the inside of the screen cracked. The owner tried to say I dropped the phone. There was no crack on the screen only the inside was cracked. An then he told me an my mom he wasn't replacing the phone to take him to court.

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Description: Cell Phone & Tablet Equipment, Supplies & Repair

Address: 6347 Rising Sun Ave, Philadelphia, Pennsylvania, United States, 19111-5629


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