A & N Lawn Service Reviews (3)
Review: We were told that mushroom manure would be applied to our new lawn.Upon calling office about our discovery of horse worming syringes in our lawn...he responded that no it was not mushroom manure. We have spent weeks and many hours extracting weeds that would normally come from horse manure and not from actual mushroom manure...two months later we are still removing these weeds.Desired Settlement: We have since hired a lawn professional to begin treating our "new lawn".I am sure the cost of real mushroom manure is higher than horse manure,so there should be a monetary variance. The man hours spent in extraction have been approx. 26 hours between my wife and I. There has never been any follow up by sales person after our lawn was installed...we have paid the full amount of agreement.
We have been made aware of this complaint and were under the impression that the issue had been resolved after several attempts were made to contact the client with no response. We would have been more then willing to work with the client and help to resolve these issues.
The client may not be aware, but mushroom manure and horse manure are essentially one in the same. As we obtain our manure from an outside source, we do not have control over what goes into it, and were very surprised to hear that the client found horse syringes. We have made the company aware of the problem and would be willing to share the vendor's information with the client so that they may bring it to their attention as well.
When growing new grass, weeds will appear regardless of what kind of manure is used. The amount of weeds that grow along side the grass cannot be controlled as it is in the nature of weeds to overtake the plants in the surrounding area. However, once the initial grass is set, we can then go back in, treat the weeds, and add more seed if necessary.
Once again, we did make an attempt to contact the client after we were made aware of these issues. We were not given the proper opportunity to resolve them, as they did not return our phone calls. So, there no monetary variance as the job was completed in full as per the quote and we used mushroom manure as per the quote as well.
Review: In 2013 I paid A & N to repair and fix problems in my lawn. The same problem arose in the same area this year ( 2014 ). After looking at the problem and doing nothing to solve it in five weeks, I received a call on my answering machine stating THERE IS NOTHING WE CAN DO FOR YOU.Desired Settlement: Find and fix the problem.
I am responding to your compliant with the Revdex.com. On October 3, 2013, A&N Lawn Service dethatched and over seeded the lawn as per your agreement. We attempted to fix the problem for you. The problem reoccurred again this year. We sent our Project Manager [redacted] out to evaluate the lawn, He suggested it was grubs. A company employee called to discuss that we believe the issue was grub problem. You had disagreed and said you already tried grub control. The project manager and the President discussed the problem again and came to the conclusion that only thing left to do is a soil test. This would be at your expense and may give us some answers but there is not a guarantee. If you would like to proceed with the soil test, the price for the test is $45.00. If you do not want to proceed with that then really we are not sure there is anything that we can do to rectify the situation. Please contact us to let us know how you would like to handle.
We were told that mushroom manure would be applied to our new lawn.Upon calling office about our discovery of horse worming syringes in our lawn...he responded that no it was not mushroom manure. We have spent weeks and many hours extracting weeds that would normally come from horse manure and not from actual mushroom manure...two months later we are still removing these weeds.