A & N Roofing, Siding & Spouting Company

Initial Business Response /* (1000, 5, 2015/09/08) */
Contact Name and *itle: *** * *** Sales Mngr
Contact Phone: XXXXXXXXXX
Contact Email: ***@hollandermoving.com
We received notice of the complaint regarding delivery of the household goodsAccording to our records we delivered
approximately half of the household goods on 9/2/15, within the contract datesDo to the restricted amount of space on the moving truck, there was an overflowWe did deliver the essentials for the shipper to live in the new location (beds, furnishings, personal items, etc.)We are in the process of getting the overflow shipment assigned to a driver and will get the shipment to destination as quickly as possibleWe will get the overflow shipped to her in accordance to company policy and the tariff filed with the FMCSA*he request to refund the charges for this move is neither acceptable nor appropriateWe have been in contact with the shipper and they have not been receptive to our solution and have escalated the issue to the Revdex.comWe are doing everything in our power to rectify the situation as quickly as possible