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A-OK Cleaners

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A-OK Cleaners Reviews (2)

I gave them a suit to clean. They only cleaned the pants. I have a funeral to go to so I have nothing to wear. The lady was rude and was not remorsed.Very unprofessional....They did not clean my entire suit. They only cleaned my pants and when I told them I needed it for a funeral the next day her facial expression wAs I dont care. She was very rude qnd she did not show any remorse. She Desired SettlementI suggest noone uses this cleaners because they dont care for customers. They only care for money.Business Response November 5, 2013On Tuesday of 10/22/13, [redacted] did bring in clothes to be cleaned at the drop-off location in Southaven but they were brought in by [redacted] a 2pc. suit and a shirt.After writing up the customer, the front counter employee proceeded to tag the clothes and noticed holes on the jacket sleeve of the suit. Following A-OK cleaners procedure 9which is whenever there is any questionable defect of any kind such as holes, tears, discoloration, fading, etc... these items are not to be cleaned unless the customer gives the ok to clean it, due to the fact that they may or may not be aware of it) in this instance the holes were noticed after the customer left so the jacket was NOT sent down to the plant to be cleaned instead wrote it up on the ticket of the customer with notation of the holes and was place under the counter.Following Friday, [redacted] came to pick up his clothes, employee gave him the order (1 pant, 1 shirt) and got the jacket from under the counter and explained to him that id did not get cleaned because of the holes on the sleeve. She tried to explain to him that the cleaner will gladly clean the jacket if he gives the ok, he didn't want to hear it, he just paid for the order and left, (to be honest, she really did not know whether the customer heard her or not cause he was on the cell phone throughout the transaction). The employee assured me she did everything as she has been trained to do. She knows her job and does it well.A-OK Cleaners takes pride in offering quality service to our customers, the front counter employees has been trained to give utmost courteous service to the customers even to the most irate ones and that the customers are always right up to a point.It is really unfortunate [redacted] did not have positive experience with cleaners.I have enclosed the employee's statement along with ta copy of the customer's ticket.Sincerely[redacted]

I gave them a suit to clean. They only cleaned the pants. I have a funeral to go to so I have nothing to wear. The lady was rude and was not remorsed.
Very unprofessional....They did not clean my entire suit. They only cleaned my pants and when I told them I needed it for a funeral the next day her facial expression wAs I dont care. She was very rude qnd she did not show any remorse. She

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Description: Dry Cleaners

Address: 2440 Mt Pleasant Rd, Hernando, MS, 38632

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www.taylordtrades.com


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