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A-OK Plumbing Commercial & Residential

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Reviews A-OK Plumbing Commercial & Residential

A-OK Plumbing Commercial & Residential Reviews (5)

I was out of town when I got a call that our toilet and bath tub were clogged. Called [redacted] and was told a price that seemed reasonable since it was almost 5pm in Tulsa. The Tech came out and took a look and called telling me I didn't have a clean out and wanted to put one in, that would be $2,500, or he would have to remove the toilet completely to fix but would be more than the quoted price, we went with the later. He came back the next day and fixed the clogged toilet but didn't even look at the tub. When we returned to town I called [redacted] back letting him know the tech never fixed tub and it was still not draining and let him know that we did in fact have a clean out, his tech just didn't look (we were able to google clean out locations and found it the first try). He said he would have to charge us again for someone to come take a look at it which was ridiculous since he was supposed to fix it when he did the toilet which I had already paid for. Well we got it worked out and he would have a tech come by. When the tech, ***, called he was extremely rude and said there was nothing he could do short of taking apart my shower/tub completely or pouring an acid solution down the drain. He said that he was never told about the tub and the reason it is backed up was due to the toilet being clogged and in his 20+ years being a plumber it always happens, yet he didn't do anything to fix it at the time or address that issue during the initial visit why I don't know. After a pretty heated discussion where he berated, yelled, and told me "I'm married I know how you women are just going round and round in circles not going anywhere" he finally agreed to come and fix the tub which I let him know I would not pay for since I had already paid extra to have the toilet pulled when it didn't need to be. The technician is very rude and unprofessional. I've heard of plumbers crack but have never witnessed where the technicians pants are sagged so low they are literally under his bottom. I will NEVER use this company again.

One star is too highIn May, we experienced sewer backups and hired A-OK to clean out roots or fix problemThey convinced us we needed new sewer line from house to sewer mainWe were given a price of $with 1-year guarantee..."new pvc pipe is root-proof" In September, we began to have backups againA-OK came out, ran auger and said line was clear, then plumber said "I forgot about the clean-out pipe" which was full of roots! During the sewer work we discovered the hot water heater was dripping waterA-OK gave quote of $It was close to weekend, late in day, and didn't know how long before tank would go out, so we told A-OK to install a new tankThey stopped the sewer work, installed a new tankThey returned to the sewer work and told us a new clean-out was installed but they would leave it open "to make sure no backups" before they returned to finishThey never returned, and our calls all go to voice mailWe have been living with an open pit of sewage for 1/wks and water heater in garage without a drain pipe to garage floor drainAfter proposal from a large company, we found A-OK hooked the sewer line 2-3" higher than the line coming out of houseNo wonder we have backupsNow we have to pay for another sewer line from house to mainZero star is too high for this shady companyPlumbers were incompetent and owner Rusty Moore took advantage of senior citizens on fixed income Two abandoned projects and A-OK got over $from us

Quote for job increased mid-project without change in scope of project
Requested a quote to add pan under existing hot water heater to sell house*** gave quote of $to add pan and bring existing hot water heater up to codeMid-project the price was increased to $then at the end of project he billed us $Price was increased from quote by $mid-projectThe scope of the work was clear and unchangedWe could have had a brand new hot water heater installed including the price of a new hot water tank for less than the price we ended up having to pay A-OK plumbing

I would not recommend this companyHORRIBLE management! My elderly grandma was taken advantage of and when I called to speak withâ?? a supervisor the guy was pure unprofessional and rude! They were supposed to come over and give a quote, but instead ended up going straight to work and giving the price at the endThe work done was not the best qualityAfter speaking with the rude so called supervisor/owner and him calling me and my grandma a liar I told him I was going to report to the Revdex.com and ended that conversation cause it was going nowhere goodShortly after the actual plumber, Jason, called me and discussed the situationHe was way more professional than his supposed bossI feel for that man having to work for such an ill ran company and straight unprofessional ownerLong story short, I do not suggest this company for your plumbing needs

I was out of town when I got a call that our toilet and bath tub were cloggedCalled *** and was told a price that seemed reasonable since it was almost 5pm in TulsaThe Tech came out and took a look and called telling me I didn't have a clean out and wanted to put one in, that would be $2,500, or he would have to remove the toilet completely to fix but would be more than the quoted price, we went with the laterHe came back the next day and fixed the clogged toilet but didn't even look at the tubWhen we returned to town I called *** back letting him know the tech never fixed tub and it was still not draining and let him know that we did in fact have a clean out, his tech just didn't look (we were able to google clean out locations and found it the first try)He said he would have to charge us again for someone to come take a look at it which was ridiculous since he was supposed to fix it when he did the toilet which I had already paid forWell we got it worked out and he would have a tech come byWhen the tech, ***, called he was extremely rude and said there was nothing he could do short of taking apart my shower/tub completely or pouring an acid solution down the drainHe said that he was never told about the tub and the reason it is backed up was due to the toilet being clogged and in his 20+ years being a plumber it always happens, yet he didn't do anything to fix it at the time or address that issue during the initial visit why I don't knowAfter a pretty heated discussion where he berated, yelled, and told me "I'm married I know how you women are just going round and round in circles not going anywhere" he finally agreed to come and fix the tub which I let him know I would not pay for since I had already paid extra to have the toilet pulled when it didn't need to be
The technician is very rude and unprofessionalI've heard of plumbers crack but have never witnessed where the technicians pants are sagged so low they are literally under his bottomI will NEVER use this company again

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Address: 1316 E 60th St Apt 2I, Tulsa, Oklahoma, United States, 74105-8579

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