A One Carpet Cleaning Reviews (4)
A One Carpet Cleaning Rating
Address: PO Box 4083, Leesville, South Carolina, United States, 29070-2083
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They are the best, it starts with a very friendly Lisa who sets appointments with a bubbly smile over the phoneThey came to my home did rooms, the year carpet looks brand newNext They will do my upstairsProfessional, fast serviceThey were in & out in less then an hourWhen my neighbor saw the results he hired them on the spot, they did his house an hour laterThe results?- OutstandingHire them, you will be glad you did as I am
In love with this company, trust me I have had my fair share of the cookie cutter scam artist carpet cleaner. However I contacted this company and was pleasantly surprised by the customer service and the professionalism of the carpet cleaner himself. He came in with booties as I requested cause I'm a bit crazy when it comes to that. It was nice not to have to remind the serviceman as I always do. I had a decent amount of pet stains he explained it would be a little extra to treat them right away and asked for my approval, which I gladly gave him. He stood by his job any problems he would come back out. I didn't have to contact the office further cause he did a amazing job. It was nice to feel covered if there were any unexpected problems he even wrote it on my receipt great guy request Charles hes the very best. Will definitely use again.
They are the best, it starts with a very friendly Lisa who sets appointments with a bubbly smile over the phone. They came to my home did 3 rooms, the 13 year carpet looks brand new. Next They will do my upstairs. Professional, fast service. They were in & out in less then an hour. When my neighbor saw the results he hired them on the spot, they did his house an hour later. The results?- Outstanding. Hire them, you will be glad you did as I am.
[redacted] they Manager of this location is so unprofessional!!!
DO NOT USE THIS COMPANY!!! DO NOT USE THIS COMPANY!!!!!!!!
I WISH I WOULD HAVE SEEN THE YELP REVIEWS BEFORE HAVING THEM ATTEMPT TO CLEAN MY CARPET!!
To start off with the person that came to my home quoted me and charged me for 2 rooms, a hallway and 14 stairs.
When I had specifically asked him to only clean one room, hallway and stairs. But not only did he rip me off, he clean only the traffic area in one room and didn't even touch the second room. He completed the cleaning in less than 20 mins and when the job was supposedly done the carpet still looked dirty.
When I called and complained they promised they were NOT going to send the same technician and well much to my surprise they did!!
Not only was he rude, he LIED and got even more upset when I told him I called and was told I paid to 2 rooms, hallway and stairs!! I had to ask him to leave after feeling uncomfortable with his attitude.
I called and spoke to Mikey the manager who was very unwilling to assist us. All we wanted was a different technician as we were promised and a credit for the overcharged. He stated they do not issue credits. Instead Mikey got upset, argued with us and hung up on us.
If you value your hard earn cash LOOK for a different company.. This company is a joke!!