A Plus Home Improvements

Revdex.comEast Missouri AvenuePhoenix, AZ 85014RE: [redacted] ***/ ID# [redacted] Dear Sir/Madam:I am writing to acknowledge receipt of your June 29, 2017letter concerning a complaint filed with your office by Mr [redacted] ***Please be advised that I have forwarded the complaint to our Pulmonary Department for investigation and response back directly to Mr [redacted] once that review is completed.Please allow thirty (30) business days for the completion of the review and receipt by Mr [redacted] of our response Due to federal and state privacy/confidentiality laws, we will not be able to provide you with a copy of the response without a specific written authorization from Mr [redacted] which complies with the requirements of the Health Insurance Portability a nd Accountability Act of 1996.Alternatively, you should be able to obtain a copy of the response directly from Mr***Thank you for your assistance a nd cooperation.Sincerely,Nikki C [redacted] Liaison, Office of Patient Experience

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below This complaint was closed due to the company in question being Mayo Clinic, was supposed to contact me to resolve this issue However, instead of contacting me to resolve this issue Mayo Clinic has sent me the attached bill When I called them about it, they were very uncooperative and kept making me go through the same loops I had already gone through in my prior phone calls Per the attached bill, I am supposed to pay this bill by July 03rd, otherwise it goes on my credit I really would like to resolve this as quickly as possible.Please let me know what I need to do to escalate this issue.Thank-you[redacted] ###-###-#### Regards, [redacted]

I am writing to acknowledge receipt of your May 20, letter concerning a complaint filed with your office by *** and *** *** Please be advised that I have forwarded the complaint to our leadership for investigation A formal written response will be sent directly to the
***s once that review is completedPlease allow thirty (30) business days for the completion of the review and receipt by Mrand Mrs*** of our response. Due to federal and state privacy/confidentiality laws, we will not be able to provide you with a copy of the response without a specific written authorization from Mrand Mrs*** which complies with the requirements of the Health Insurance Portability Act of 1996. Alternatively, you should be able to obtain a copy of the response directly from the ***s Thank you for your assistance and cooperation

I am writing to acknowledge receipt of your May 1, letter concerning a complaint filed with your office by *** *** Please be advised that I have forwarded the complaint to our
leadership staff for investigation A formal written response will be sent directly to Mr*** once that review is completedPlease allow thi1ty (30) business days for the completion of the review and receipt by Mr *** of our response Due to federal and state privacy/confidentiality laws, we will not be able to provide you with a copy of the response without a specific written authorization from Mr*** which complies with the requirements of the Health Insurance Portability and Accountability Act of Alternatively, you should be able to obtain a copy of the response directly from Mr***.Thank you for your assistance and cooperation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
This complaint was closed due to the company in question being Mayo Clinic, was supposed to contact me to resolve this issue.  However, instead of  contacting me to resolve this issue Mayo Clinic has sent me the attached bill.  When I called them about it, they were very uncooperative and kept making me go through the same loops I had already gone through in my prior phone calls.  Per the attached bill, I am supposed to pay this bill by July 03rd, otherwise it goes on my credit.  I really would like to resolve this as quickly as possible.Please let me know what I need to do to escalate this issue.Thank-you.[redacted]###-###-####
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint...

resolved.
Regards,
[redacted]

Revdex.com1010 East Missouri AvenuePhoenix, AZ 85014RE: [redacted]/ ID# [redacted]Dear Sir/Madam:I am writing to acknowledge receipt of your June  29, 2017letter concerning a complaint filed with your office by Mr. [redacted]. Please be advised that  I have forwarded...

 the complaint to our Pulmonary  Department for investigation and response back directly to Mr. [redacted] once that review is completed.Please allow thirty  (30)  business  days for the completion  of the review and receipt  by Mr. [redacted] of our response.  Due to federal and state  privacy/confidentiality laws, we will not be able to provide you with a copy of the response without a specific written authorization from  Mr.  [redacted]  which  complies  with  the  requirements of  the  Health Insurance Portability a nd Accountability Act of 1996.Alternatively, you should be able to obtain a copy of the response directly from Mr. [redacted]. Thank you for your assistance a nd cooperation.Sincerely,Nikki C[redacted]Liaison, Office of Patient Experience

August 3, 2015Revdex.com4428 N 121StreetPhoenix, AZ  85014ATIN:Marie GarciaRE: Complaint ID# [redacted]Dear Ms. Garcia:Mayo Clinic has received your letter dated July 27, 2015 regarding a dispute filed with the Revdex.com regarding David and [redacted].Mr. and Mrs. [redacted] received our initial response to their complaint, but they do not agree with our response.A second response has now been sent to Mr. and Mrs. [redacted] to address their disagreement. Due to federal and state privacy/confidentiality laws, we will not be able to provide you with a copy of the response without a specific written authorization from Mr. and Mrs. [redacted] which complies with the requirements of the Health Insurance Portability and Accountability Act of 1996.  Alternatively, you should be able to obtain a copy of the response directly from the [redacted]. Thank you for your assistance and cooperation.  Respectfully,[redacted]Patient Administrative Liaison