A Plus International Painting Inc

Complaint: ***
I am rejecting this response because:
Regards,
*** *** On Sunday, January 15, 2:PM, *** *** wrote:Hello ***, Thank you for contacting usSelect centers offer male bikini services, which further up the leg service would be considered as a part of the bikini serviceTo confirm the status of your reservation, at this time, its best that you contact the center directly to receive more information and quicker assistanceThank you for being a value guest and please let me know if I can further help. Kind regards, MARNELLE J*** GUEST RELATIONS SUPPORT EWC FRANCHISE, LLC.*** *** *** ***
*** *** *** ***
*** For fab updates, tips and dealslike us on FACEBOOK and follow us on TWITTER! ---------- Original Message ----------From: European Wax Center

Please be advised that *** *** came to our center on 12/23/for a full faceOur waxer preformed a test strip and noted that his skin was redShe went and got the Manager Nicole and the wax trainer/asst manager to take a look at his faceHe claimed he was not taking anything that would
cause such a reactionWe explained we could not continue with the serviceHe then booked on line for a full leg and Nicole called him and went over the booking where he admitted taking several medications which can affect waxingNicole questioned him about his face and hue replied that his face was fine with no reactionNicole told him to come for the leg and we will do a test strip and if there was any reaction we could not continueHe came in on 1/and had a lower leg waxingHe came back on 1/for the upper legKelly waxed the upper leg but nothing under the shorts as is our protocolPrior to him ever coming to EWC,he called multiple times inquiring if we did male bikiniEach employee gave him our standard response, we do not touch under the men's shortsWe were very clear about the service he was receivingTherefore no refund will be issued as we preformed the service as representedWe deny his allegationsPlease see attached complaints