A-Plus Plumbing & Rooter

They were the company my home warranty company appointed to fix water heater gas control valve leakThey said they will order the part as it's not sold in local store, and usually it will take - dayTwo days later, no new from them, we called, he said "we will call you when the part arrived"We called again on the 3rd day, he gave us his plumber's phone (Joe)Tried to call Joe, didn't pick upLeft a message, never call backToday is the 5th day, we called again, the owner, Ralph, told us that the part is back-ordered! Wow....they let us without hot water in WINTER for days, and just told us that the part is back-ordered!