We have been in business since and have never had a complaint We repaired the drip edge and applied silicone to the corner seams in November They had been installed incorrectly by another company Shortly after, the consumer called because the gutters were leaking in the corner seams It had not cured properly due to the weatherAt at that point the weather had turned and we could not address the issue I told him I would come in the spring He reached out to me May and I explained as soon as I get caught up I would come and take care of it He called me on 5/18/15, told him I will be over as soon as weather permits
Revdex.com spoke to Lester at business and the following was relayed: We did go back and do above and beyond, we added a diverter for the customerWe did go out and take care of this on 5/
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We have been in business since 1998 and have never had a complaint. We repaired the drip edge and applied silicone to the corner seams in November. They had been installed incorrectly by another company. Shortly after, the consumer called because the gutters were...
leaking in the corner seams. It had not cured properly due to the weather. At at that point the weather had turned and we could not address the issue. I told him I would come in the spring. He reached out to me May 5 and I explained as soon as I get caught up I would come and take care of it. He called me on 5/18/15, told him I will be over as soon as weather permits.
Revdex.com spoke to Lester at business and the following was relayed: We did go back and do above and beyond, we added a diverter for the customer. We did go out and take care of this on 5/27.
We have been in business since and have never had a complaint We repaired the drip edge and applied silicone to the corner seams in November They had been installed incorrectly by another company Shortly after, the consumer called because the gutters were leaking in the corner seams It had not cured properly due to the weatherAt at that point the weather had turned and we could not address the issue I told him I would come in the spring He reached out to me May and I explained as soon as I get caught up I would come and take care of it He called me on 5/18/15, told him I will be over as soon as weather permits
Revdex.com spoke to Lester at business and the following was relayed: We did go back and do above and beyond, we added a diverter for the customerWe did go out and take care of this on 5/
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We have been in business since 1998 and have never had a complaint. We repaired the drip edge and applied silicone to the corner seams in November. They had been installed incorrectly by another company. Shortly after, the consumer called because the gutters were...
leaking in the corner seams. It had not cured properly due to the weather. At at that point the weather had turned and we could not address the issue. I told him I would come in the spring. He reached out to me May 5 and I explained as soon as I get caught up I would come and take care of it. He called me on 5/18/15, told him I will be over as soon as weather permits.
Revdex.com spoke to Lester at business and the following was relayed: We did go back and do above and beyond, we added a diverter for the customer. We did go out and take care of this on 5/27.