A+ Price Is Right Auto Parts & Supplies, Inc.

To Whom It May Concern, We spoke with the Complainant to advise that the refund in the amount of $was processed on 01/*/and will be received within weeks in the form of a prepaid *** CardAvon considers this matter resolved Thank you, New Avon LLC

To Whom It May Concern,We communicated with the complainant to advise that we have reviewed the account and there was no fraudulent activity.The complainant was charged past due service fees because the payments were not made by the due date. AWE explained that Avon does not offer a credit
line. The Independent Sales Representative Contract Terms and Conditions provide information on paying for orders on time and that a shipment may not be made and a fee will be accessed if there is an amount owed for a previous order, that is not paid when due. As a gesture of good will, the past due service fees were reversed. Avon considers this matter closed.Avon Products, Inc

To Whom It May Concern, We verified the address with the complainant and that the check had not been received. We requested a replacement check which will be received within 2-3 weeks. This information has been provided to the complainant. Avon considers this issue resolved. Avon Products,...

Inc.

To Whom It May Concern, We will be happy to issue a refund once proof of purchase is submitted. Until that time, this matter is resolved on our end. New Avon LLC

To Whom it May Concern,We have unsubscribed the email address as requested and verified this has been completed. WE have provided this information to the complainant. Avon considers this matter resolved.  Avon Products, Inc.

Revdex.com:
I have reviewed the response made by...

the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Please make sure this email address is also added to the block list. I have received an email from her on September **, 2016. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
The card was indeed charged by Avon, and the money was released after 7 business days.The person who called me to help resolve the issue did indeed offer to send the merchandise to me free of charge: We went through the motion of me ordering again: Subsequently I just received the items; this, seven days after this person told me my items would ship and she would notify me of  the shipment and I have received nothing: Neither notification of a shipment nor a refund of my money: After sending an email to remind her of my pending order and of the fact that my funds still were not released, I received an email from her informing me the merchandise shipped that day.  I then received it a couple of days later.  My funds also were released a couple of days after that reminder.I am left with a bitter-sweet taste about all this because Avon is still not owning up to the accuracy of these happenings: I just did not have three hours that day to order a couple of items, just to not be able to place the order and have my funds hijacked by the company while they refuse to acknowledge it even happened.The only good thing is I received the items eventually; and my funds were released, eventually: After more like 9 business days.If it were not for your intervention this is not the type of resolution that would have come about: I do thank you The Revdex.com for intervening for me: I have no thanks for Avon. [redacted]
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

To Whom It May Concern, We spoke to the complainant to explain the email, and apologize for the confusion. We processed a price adjustment credit for $14.10. Avon considers this matter resolved.  New Avon, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved I have. This is Avon's FAULT. My name is  [redacted], and that's the way I want to be addresses. This is NOT civil court, their language is not appropriate for this circumstance. I request a different Avon employee, one that is not biased and can read all the emails and contacts sheets, in the online store. First of, I have a $100 credit limit and have the papers from Avon to prove it. The account however was ajusted to, $52.25, the oringinal amount. It was paid by check along with a order for $10.99. I don't think Avon currently has peope who read and wrte. They have not posted the payments, made by certified mail. The payment was received by Avon headquarters, 1/19/2016, in Pasadena, at 9:45. It was sent by certified mail, US mail. The two checks written on [redacted], one is for $62.15, and the other is $10.99 for a product order. If you get someone who is trained, they could send the checks through as an electronic payment and post he payment.All Avon has to do, is post the payment, open my online store again, and fire whomever, mishandled the account. It seems they may have an employee that is a stalker, that keeps trying to make me talk to him, by buying up my bills. They shoud fire him, have him arrested and hopefully he will go to a mental facility for life. Thank you, [redacted]. 1/**/2016  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Once I receive my refund check, then and only them will this matter be considered closed. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

To Whom it May Concern,We advised the complainant of real time availability on both yourAvon.com and in the systems for the Customer Insight Center. We explained this was a discontinued product advertised while supplies last. We attempted to process a manual order to locate the product and send it...

out. Unfortunately the supply was exhausted. We provided this information to the complainant. Avon considers this matter resolved.  Avon.

To Whom It May Concern,We spoke with the complainant and confirmed she had received the products that were being billed to the account. We assisted her with the steps needed to return the item for full credit to the account. We waived the past due fees applied to the account. Avon considers this...

matter resolved.   Avon Products, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I am a victim of identity theft and I am writing to dispute certain information you have reported about me to the credit reporting agencies (CRAs).  I have enclosed a copy of my FTC Identity Theft Affidavit and my credit report showing the items that I dispute.[redacted] Because the information you are reporting is the result of identity theft, and does not reflect my activities, I am requesting that you stop reporting this information to the CRAs pursuant to section 623(a)(1)(B) of the Fair Credit Reporting Act, 15 U.S.C. §1681s-2(a)(1)(B). I ask that you take these steps as soon as possible.Enclosed are copies of [redacted] supporting my position. Also enclosed is a copy of the Notice to Furnishers issued by the Federal Trade Commission, which details your responsibilities under the Fair Credit Reporting Act as an information furnisher to CRAs. Please cease reporting this information to the CRAs, investigate [redacted], and delete the disputed item(s) as soon as possible.Please send me a letter documenting the actions you have taken to absolve me of any responsibility for the information I am disputing, which resulted from the identity theft.Sincerely,[Your Name] 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

To Whom It May Concern, We issued credit for the disputed return amount in the total of $111.41. The complainant has agreed the remaining balance of $60.65 is correct. Avon considers this matter resolved.  Avon Products , Inc.

To Whom It May Concern,We spoke with the complainant to advise in order to be able to activate her new account she would need to settle the amount of $48.41 still owed on her previous account. She has stated she will make this payment next week and then move forward with the new account. Avon...

considers this matter closed. Avon Products, Inc.

To Whom It May Concern,   We have been in contact with the complainant via email as she was unable to speak with us via phone. We have provided detailed information as to all charges incurred on the account that has been sent to collections. These charges were from 2014. We have verified returns were received and processed in a timely manner. Products returned were credited at the exact price charged to the account. Late fees charged to the account were due to product received but not paid for in a timely manner and were not affected by the returns and are therefore not refundable. The cost of postage for returns is a business expense and therefore not refundable. The $15.00 fee charged at time of the enrollment is for the Representative kit which was shipped and had been received and is not refundable. Because the complainant agreed to the policies and procedures and terms and conditions of being an Avon Representative, this is a legal and binding contract. Therefore the balance in question will remain. Avon considers this matter closed.     Avon Products, Inc.

To Whom It May Concern,We have contacted the Complainant and informed her that we refunded her on 2/**/17 for $82.66. It should post to her account within 7-14 business days. Avon considers this matter resolved. Thank you, New Avon LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I think Jennifer, from the President;s office, did what she coud to resolve this matter. I expected a slightly different outcome, and took her a while, but she did what she could. As long as they don't let a "Sara", contact, or handle ANYTHING of mine in the futuree, and try to have people who read comments in online shops faster, I can let this complaint drop. Thank you,
Sincerely,
[redacted] 2/**/2016

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I did NO such thing!! They demanded I send back the product before I get reimbursement. I said NO because Im not going to give something back before I get my money back PLUSthe defective bottles ruined a pair of pants AND shorts.......so no. I wont return this til I get my MONEY back
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]