A-Quality Maintenance and Construction, LLC

SEE ATTACHMENT FOR ORIGINAL - MY NAME IS [redacted] OWNER OF A-QUALITY MAINTENANCE & CONSTRUCTION LLCI WORK MAINT., CONST., AND PLUMBING REPAIRSI AM A VENDOR FOR [redacted] WARRANTYORGINAL COMPLAINT WAS LEAK SHOWFNG UPON LIVING ROOM CEILING ORGINATING FROM WHAT MR [redacted] SAID WAS THE UPSTAIRS KIDS BATHROOM PACIFICALLY THE TUB DRAINAS HE AND I PROCEEDED TO THE SECOND FLOOR TO TNSPECT, MR [redacted] TELLS ME THAT HE HAD ALREADY DONE HIS INVESTIGATIONSTATING THAT HE FOUND THAT WHAT HE FOUND WAS A CAU}.KING PROBLEM AT THE TUB SPOUT AND FAUCET COVER PLATE, WHICH IS NOT UNDER HIS POLICY COVERAGEWHICH IS STATED IN COPIES OF THE POLICIES ISSUED,ONCE WE REACHED THE SECOND FLOOR HE INFORMED ME OVER AN ACCESS WHEN INQUIRED OF SUCHI WENT IN THE BEDROOMOPENED THE ACCESS AND HAD HIM RUN THE WATER FROM THE TUB : FELT AROUND FOUND NO WETNESS OR LEAKSHå FF USHED THE TOILET, THEN THE SINKSAME RESULT NO FAILTURE FOUNDTHIS OCCURRED ON JAN29, I COLLECTED THE REQUIRED DEDUCTIBLE, INFORMED HIM THAT I WOULD REPORT TO WARRANTY COMPANY AND GET BACK WITH HIM, THEN I LEFT.AFTER SPEAKING WITH [redacted] AS TO HOW TO PROCEEDREPORTED AS MENTIONEE) ABOVE AS WELL AS I MUST PROCEED FROM THRU CEIHLING IN ORDER TO GET BETTER VIEW OF PH.UMBPNG, THIS WOULD ALLOW ME TO SEE WHAT I COULD NOT REACH FROM UPSTAIRS THRU THE ACCESS PANEL.RETURNED ON 2/5/AFTER GETTING AUTHORIZATION TO OPEN CEH.ING WITH INSTRUCTIONS TO PUT ROUGH PATH BACK, OPENED ABOUT A INCH OPENING WHERE DAMAGE WAS OBVIOUS AS WELL INDICATION THAT CUSTOMER HAD REMOVED THE TEXTURE COVERING THE DRYWALL, HAD POLICY HOLDER RUN ALL WATER FROM ALL FDXTURES UPSTAIRS IN THE KIDS BATHSTILL NO FAILURES OR LEAKS DETECTEDTHEN HT CAME TO CHECKING WHAT MR [redacted] HAD SAID HE HAD ALREADY REPAIRED, HE AND Í WENT BACK UPSTAHRSI HAD HIM THROW WATER ON THE FAUCET COVER AND SPOUT, FOUND WATER LEAKIT POUREDHIS INSURANCE OF HIS REPAIR DEFERRED ME FROM ORGINALLY CHECKING THE CAULKING PRIOR TO CUTTING THE CEH.ING_WE THEN WENT DOWNSTAIRS AND I SHOWED HIM MOLD ON THE BACK OF THE PIECE OF DRYWALL THAT I REMOVED.I THEN RECCOMMENEDED THAT AN ACCESS PANEL BE INSTALLED FOR FUTURE ACCESS AND QUICK REPAIR TO THE HOLE, MOLD AND TEXTURE PROBLEMS RESOLVED ALL AT ONCEHOWEVER, THE WARRANTY COMPANY DOES NOT COVER ACCESS PANELSIN MOST POLICIES ACCESS IS ON THE HOMEOWNER [redacted] OWNER INFORMS ME HE IS A {UNHON IRON WORKER AND HE WOULD DO THE REPAIRISPECULATED TO SAVE HIM THE MONEY OF PAYTNG ME SINCE ACCESS PANELS ARE NOT COVERED.MY CONCLUSION IS THAT HE IS BUTT AND PRIDE HURT OF IT REING FOUND THAT HE HNFACT DID NOT DO AS HE INSURED THAT HE HAD ALREADY DONE, THE [redacted] ÖYWNER IS MY ONLY FORM OF INFORMATION WHEN IT COMES TO DEAGNIS OF PLUMBING PROBLEMS IN ORDER TO PREVENT CUTTING OF ANYTHING AT ALL, INTIRE PURPOSE OF Q AND A.H THEN LEFT REPORTED THE SAME TO THE WARRANTY COMPANY OF POLICY HOLDERS WISESTHEN I CLOSED THE INVOICE ON 2/10/#AND HERE WE ARE, CONTACT WARRANTY COMPANY THEY RECORD ALL VENDOR RELATIONS AS WELL AS POLICY HOLDERS, DO NOT BELIEVE ME CHECK WHAT THE RECORDINGS HAVE ON THEM AND JUDGE BY THAT,I APPOLIGIZE FOR ANY INCONVIENCE ON ANYONES PART, BUT ONLY CAN DO AS PERMITTEDNO MORE NO LESSNOT TO MENTION HIM CALLING WARRANTY COMPANY STATING ACCUSATIONSTHIS CAN BE CONSIDERED SLANDER.Sincerely, [redacted]