Lack of service for services pre-paidUnresponsive customer service for past days Loss of access to database altogether
After not being able to access/ log in to our hosted database, I opened two tickets to request resolution and left a few voice messages with the answering serviceAfter several more attempts, I received one email from Joe King stating our database was running fine, even though I was still unable to retrieve access I followed up with him via work tickets, emails and voice messages several more times with no response
Worldcloud, Incoffers web hosting but their service is constantly going down without notice and leaves the client unable to operate their business
Since we started with Worldcloud, Incin 2013, service would get interrupted randomly for a couple of hours but service usually returnedSince then these interruptions occur more frequently and last for daysThere is no direct contact number to speak with Joe KingEvery number listed redirects to the answering service, Prestige Answering Service, who emails Joe King the messageThe website, worldcloud.com, shows our multiple support tickets with no resolutionI have searched social media accounts to contact MrKing and he has not answered any means of communicationI have learned that Joe King and Worldcloud, Inchave not been at the address the Revdex.com has on file, Center Park Dr, since I received another address from the answering service of, Castiac Lane, Knoxville, TX but learned they are not at that locatio
Lack of service for services pre-paidUnresponsive customer service for past days Loss of access to database altogether
After not being able to access/ log in to our hosted database, I opened two tickets to request resolution and left a few voice messages with the answering serviceAfter several more attempts, I received one email from Joe King stating our database was running fine, even though I was still unable to retrieve access I followed up with him via work tickets, emails and voice messages several more times with no response
Worldcloud, Incoffers web hosting but their service is constantly going down without notice and leaves the client unable to operate their business
Since we started with Worldcloud, Incin 2013, service would get interrupted randomly for a couple of hours but service usually returnedSince then these interruptions occur more frequently and last for daysThere is no direct contact number to speak with Joe KingEvery number listed redirects to the answering service, Prestige Answering Service, who emails Joe King the messageThe website, worldcloud.com, shows our multiple support tickets with no resolutionI have searched social media accounts to contact MrKing and he has not answered any means of communicationI have learned that Joe King and Worldcloud, Inchave not been at the address the Revdex.com has on file, Center Park Dr, since I received another address from the answering service of, Castiac Lane, Knoxville, TX but learned they are not at that locatio