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A & R Music Bar

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A & R Music Bar Reviews (1)

PromoWest Productions is falsly advertising the prices of their concerts. In particular their $3.00 per ticket service charge for tickets bought at the company owned box office is at question. I recently purchased tickets at the PromoWest box office where the Lifestyle's Community Pavillion is located. The tickets purchased were for the band "[redacted] Club." This is event is to take place October 8, 2012 at [redacted] Hall which is owned by PromoWest Productions. The ticket price that was advertised on the PromoWest website was $23.00 in advanced or $25.00 day of show. There is no mention of any additional fees on the page promoting the concert. When I purchased 2 tickets at the box office (Purchased made on July 23, 2012) my total came to $52.00. I did not realize it until I got home that the total should have been $46.00. I looked on the tickets and the box labeled "convenience charge" (where the amount charged in service fees should be listed) was blank. I called the company (###-###-####, obtained from the PromoWest contact page) later that evening and spoke to an employee. He informed me that there is a $3.00 per ticket service charge for tickets bought at the PromoWest box office. I asked if there is a way to obtain tickets at the price listed on their website without fees and he told me original tickets can be bought from their box office or [redacted] only. Both of these companies charge convenience charges which means there is no way for a consumer to buy tickets at face value. The only place this fee is listed is on the PromoWest website under their FAQs. This is false advertisment because there is no way to purchase tickets at the price listed on the concert information page. This charge should be noted on each concert listing to inform buyers. This charge should also be very well posted at the venue box office because most consumers buy tickets at the box office to avoid fees. It is bad business to not leave a consumer any way to buy tickets at face value/advertised price

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Description: Concert Halls

Address: 405 Neil Ave, Columbus, Ohio, United States, 43215


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