A & S Landscaping Inc Reviews (1)
A & S Landscaping Inc Rating
Description: LANDSCAPE CONTRACTORS, LANDSCAPE DESIGNERS, PATIO & DECK BUILDERS, MULCHES, TOPSOIL, LANDSCAPE LIGHTING, LANDSCAPE MAINTENANCE, HARDSCAPES, CONTRACTORS - RETAINING WALL
Address: 2150 Washington Rd, Canonsburg, Pennsylvania, United States, 15317
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www.canonsburgpalandscapers.com
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Review: We bought 7 yards of mulch from this company on 6/10/2015. The company was to deliver to the backyard of our home on 6/11/2015. When delivery was made they poured the mulch 15-20 feet from the home in the driveway. The mulch delivery completely blocked the driveway making it impossible to get vehicles that were in the home garage out. I was stuck inside the house awaiting my husbands arrival home. They actually left the receipt under a landscape rock in our lawn.... really?
When I called the company to ask them about it, I received an answer "what do you want me to do?". All of the crews conveniently were out on other work, and they were unable to help us. Jeff (the man I spoke to) actually laughed at me over the phone at my predicament, and said there wasn't anything more he could do.
I asked for his managers number, and being the office manager, meant that the next step up was the owners. He failed to give me the name or number. He failed to allow me to speak to anyone else saying he himself was dealing with the issue.
Eventually he did say that a crew would be able to come between 7 and 8 PM. However waiting until 8:30 PM no one arrived to help move the mulch from the driveway. After calling the morning of 6/12/2015, Jeff stated that the crews had already worked 12 hour shifts and that they were too tired to come to our home.....
we had been planning to use this vendor to install a 15x25 stone patio to our home as well, but this will not happen.....Desired Settlement: I would like to speak to the business owner to discuss the issues we have faced, and to understand how this will not occur in the future.
Business
Response:
On Fri, Jul 31, 2015 at 11:20 AM, A&S Landscaping Inc. <[redacted]> wrote:[redacted], Regarding the complaint of [redacted], customer contacted A&S Landscaping, Inc. by phone to deliver mulch with a contact number that was unanswered all day. We delivered the mulch for customer and dumped in driveway as per normal procedure. A&S Landscaping, Inc, as a delivery rule, does not go off pavement. Jeffrey [redacted]A&S Landscaping, Inc.[redacted]###-###-####